Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arianna Wygant

Bremerton ,WA

Summary

Dynamic TMS Technician with a strong background in patient care management at Front Street Clinic. Proven expertise in transcranial magnetic stimulation and equipment troubleshooting, complemented by excellent communication and teamwork skills. Enhanced patient satisfaction through quality control measures and effective training initiatives, contributing to a culture of continuous improvement. As well as front desk duties. Such as medical record management. Phone skills and patient interaction. As well as taking payments and explaining billing.

Overview

5
5
years of professional experience

Work History

TMS Technician/Front Desk

Front Street Clinic
11.2024 - Current
  • Conduct routine maintenance and troubleshooting on TMS equipment to ensure optimal performance.
  • Collaborate with healthcare professionals to assess patient needs and customize therapy settings.
  • Document patient progress and treatment outcomes in electronic health records for accurate reporting.
  • Train new staff on operational protocols and safety procedures related to TMS administration.
  • Implement quality control measures to enhance service delivery and patient satisfaction rates.
  • Analyze equipment performance data to identify trends and recommend preventive maintenance schedules.
  • Lead team meetings to discuss process improvements and share best practices in TMS operations.
  • Develop training materials focused on TMS technology advancements for continuous staff education.
  • Supported continuous improvement initiatives within the clinic by suggesting process improvements based on hands-on experience with patients and equipment.
  • Assisted in the evaluation of new technology related to TMS treatments, providing feedback on usability and effectiveness.
  • Assisted in training new technicians on proper use of TMS devices, ensuring consistent delivery of high-quality care across the clinic''s staff members.
  • Enhanced the efficiency of TMS operations by maintaining clean and organized workspaces and equipment.
  • Promoted a culture of open communication by actively participating in staff meetings and sharing feedback on clinic operations and policies.
  • Maintained accurate records of each treatment session, ensuring that all data was available for future reference or research purposes.
  • Contributed to a positive team environment by collaborating with colleagues on treatment plans and patient care.
  • Conducted regular inspections of TMS equipment to ensure optimal performance levels during treatment sessions.
  • Ensured compliance with all regulatory requirements related to TMS therapy, including HIPAA regulations, licensing standards, and safety guidelines.

Fulfillment Associate

Target
06.2024 - 11.2024
  • Operated fulfillment equipment to ensure efficient product handling and inventory management.
  • Assisted in receiving and stocking merchandise, maintaining organized storage areas.
  • Implemented safety protocols to minimize workplace hazards and enhance team compliance.
  • Collaborated with team members to streamline order picking processes for timely deliveries.
  • Conducted quality checks on outgoing shipments to ensure accuracy and customer satisfaction.
  • Trained new associates on operational procedures and best practices for efficiency.
  • Monitored inventory levels, reporting discrepancies to maintain accurate stock counts.
  • Supported seasonal promotions by reorganizing displays for optimal product visibility and accessibility.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.

Key Holder

Pandora
07.2023 - 01.2024
  • Assisted customers with product selection and provided exceptional service to enhance shopping experience.
  • Managed cash register operations, ensuring accurate transactions and balanced daily sales reports.
  • Trained new staff on operational procedures and customer service standards, fostering team collaboration.
  • Monitored inventory levels, performing restocking and organizing merchandise displays for optimal visibility.
  • Handled customer inquiries and resolved issues effectively, contributing to high satisfaction ratings.
  • Implemented visual merchandising strategies that improved store aesthetics and drove sales engagement.
  • Collaborated with management to develop promotional displays aligned with brand initiatives and seasonal trends.
  • Maintained a clean and organized workspace, adhering to safety protocols and company policies consistently.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.

Patient Access Representative

Geisinger
10.2022 - 06.2023
  • Facilitated patient registration processes to ensure accurate data entry and compliance with health regulations.
  • Assisted patients in navigating insurance verification procedures, enhancing overall access to healthcare services.
  • Coordinated appointment scheduling using electronic health record systems to optimize clinic efficiency.
  • Collaborated with clinical staff to resolve patient inquiries and streamline communication methods.
  • Educated patients on financial options and payment plans, improving understanding of services rendered.
  • Implemented process improvements that reduced wait times for patient check-in and registration procedures.
  • Trained new staff on operational protocols, fostering a supportive team environment and knowledge sharing.
  • Monitored daily workflows to identify areas for enhancement, contributing to overall departmental effectiveness.
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
  • Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
  • Managed challenging situations effectively by remaining calm under pressure while resolving conflicts or addressing dissatisfied patients professionally.
  • Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
  • Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
  • Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
  • Developed proficiency in various healthcare software programs for accurate documentation of patient encounters and streamlined workflows within the department.

Nanny

Private Family Client
06.2022 - 10.2022
  • Supervised daily activities and ensured safety of children in home environment.
  • Developed engaging educational activities to promote learning and development.
  • Prepared nutritious meals tailored to children's dietary needs and preferences.
  • Established consistent routines to enhance children's sense of security and stability.
  • Adapted quickly to changing schedules and individual children's needs for care.
  • Communicated effectively with parents regarding children's progress and behavior.
  • Assisted with homework and supported academic growth through tutoring sessions.
  • Organized playdates and outings to foster social skills among peers.
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Played games, worked on puzzles, and read books to young children.
  • Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
  • Engaged with children on age-appropriate level.

Graphic Designer

Masons Monogramming
06.2021 - 06.2022
  • Developed creative designs for monogramming projects, ensuring alignment with client specifications.
  • Collaborated with clients to refine design concepts, providing tailored solutions that exceeded expectations.
  • Utilized graphic design software, including Adobe Creative Suite, to produce high-quality visual content.
  • Managed multiple design projects simultaneously, maintaining organization and meeting deadlines consistently.
  • Assisted in developing marketing materials that effectively showcased brand identity and product offerings.
  • Implemented design revisions based on client feedback, enhancing overall satisfaction and project outcomes.
  • Led initiatives to streamline design processes, resulting in increased efficiency and reduced turnaround times for projects.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Created digital image files for use in digital and traditional printing methods.
  • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
  • Completed final touches for projects such as images sizes and font selection.
  • Met with customers to present mockups and collect information for adjustments.

Cashier

Walmart
12.2020 - 06.2021
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, ensuring a positive shopping experience.
  • Maintained cleanliness and organization of checkout areas to enhance customer flow.
  • Handled cash, credit, and digital payments while adhering to company policies.
  • Collaborated with team members to manage inventory levels at checkout stations.
  • Resolved customer complaints swiftly, promoting satisfaction and loyalty.
  • Trained new cashiers on operational procedures and customer service standards.
  • Monitored self-checkout stations, providing assistance to customers as needed.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Bow Packer Seasonal

CSS Industries
08.2020 - 10.2020
  • Operated packing machinery to efficiently package products for distribution.
  • Inspected products for quality assurance before packaging.
  • Assisted in organizing and maintaining packing materials and supplies.
  • Followed safety protocols to maintain a safe working environment.
  • Collaborated with team members to meet daily packing targets.
  • Adapted quickly to various product types and packaging methods.
  • Reported equipment issues to ensure timely maintenance and repairs.
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.

Education

Graphic Design

Columbia Montour Vocational Technical School
Bloomsburg, PA
06.2022

Skills

  • Post-traumatic stress disorder treatment
  • Informed consent process
  • Anxiety treatment
  • Adverse event reporting
  • Training and mentoring
  • Patient recruitment
  • Depression treatment
  • Electronic medical records
  • Collaboration with physicians
  • Equipment calibration
  • Maintenance and troubleshooting
  • Medical device operation
  • Transcranial magnetic stimulation
  • Patient care management
  • Good clinical practice
  • Teamwork
  • Strong work ethic
  • Problem-solving
  • Customer service
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Direct patient care
  • Organizational skills
  • Active listening
  • Effective communication
  • Patient safety
  • Adaptability and flexibility
  • Punctual and dependable
  • Decision-making

Timeline

TMS Technician/Front Desk

Front Street Clinic
11.2024 - Current

Fulfillment Associate

Target
06.2024 - 11.2024

Key Holder

Pandora
07.2023 - 01.2024

Patient Access Representative

Geisinger
10.2022 - 06.2023

Nanny

Private Family Client
06.2022 - 10.2022

Graphic Designer

Masons Monogramming
06.2021 - 06.2022

Cashier

Walmart
12.2020 - 06.2021

Bow Packer Seasonal

CSS Industries
08.2020 - 10.2020

Graphic Design

Columbia Montour Vocational Technical School

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