Arianna Nichols
Sarasota,FL
Summary
Dedicated professional with a proven track record at Beverly Hills Dog Daycare and Pet Boarding and Grooming.
Enhancing dog socialization and customer satisfaction through meticulous cleanliness and exceptional teamwork. Leveraged problem-solving abilities and time management proficiency to streamline operations, significantly increasing repeat business. Known for reliability and professionalism, adept at fostering positive customer experiences and ensuring pet safety.
Overview
1
1
Certification
Work History
Dog Daycare Attendant
Patricia Ovadia
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
- Communicated professionally with pet owners via phone, email, and text.
- Conducted thorough intake assessments for new clients, gathering important information on pet temperament, medical history, and preferences.
- Exercised animals regularly with walks and rigorous play activities.
- Increased repeat business through friendly and professional communication with clients about their pets'' progress and behavior.
- Provided excellent care to dogs with special needs, ensuring they received proper medication and attention.
- Enhanced staff collaboration by participating in regular team meetings focused on improving efficiency, safety standards, and overall quality of care provided.
- Ensured a positive customer experience by addressing any concerns or questions from clients promptly and professionally.
- Enhanced dog's social skills with structured group play sessions, facilitating better behavior and interaction among pets.
Ice Cream Server and Maker
Jake
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.a
- Maintained menu knowledge to provide recommendations and answers to customer questions.q
- Maintained menu knowledge to provide recommendations and answers to customer questions.a
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Kept tidy and organized area to comply with cleanliness standards.
- Processed sales transactions for cash, debit, and credit purchases.
- Provided support to fellow team members when needed, creating a cohesive work environment.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Collaborated with team members to maintain smooth operations during high-volume periods.
- Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.
- Addressed customer inquiries and concerns promptly, fostering an atmosphere of exceptional service.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
- Trained new hires on company procedures and best practices, ensuring seamless integration into the team.
- Established a rapport with regular customers, fostering a sense of community and loyalty to the establishment.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Utilized proper portion control to determine customers receive correct portion size.
- Contributed to increased sales by upselling toppings, waffle cones, and specialty items.
- Received consistently positive feedback from customers on quality of service provided, contributing to repeat business and loyalty.
- Notified supervisor and peers of low product inventory and customer complaints.
- Assisted in inventory management, reducing waste and optimizing product usage.
- Prepared wide variety of ice cream flavors and toppings, ensuring options for every customer preference.
- Enhanced customer experience by providing friendly and efficient service.
- Streamlined ice cream serving process, reducing wait times during busy periods.
Education
Current High School Senior - Liberal Arts
Cardinal Mooney Catholic High School
Sarasota, FL05-2025
Skills
- Cleanliness and sanitation
- Physical fitness and stamina
- Feeding and nutrition
- Time management proficiency
- Stress management techniques
- Safety protocol adherence
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Professionalism
- Team building
- Multitasking
Accomplishments
- Effectively working through Hurricanes Helene and Milton, assisting with Boarding and Daycare while many customers lost their homes.
- Building trust with the dogs and their owners.
Certification
- Fear Free Certified Professional - Fear Free Pets.
- ServSafe Food Handler's Certification
Languages
Spanish
Limited Working
Ukrainian
Limited Working
Timeline
- Fear Free Certified Professional - Fear Free Pets.
- ServSafe Food Handler's Certification
Dog Daycare Attendant
Patricia Ovadia
Ice Cream Server and Maker
Jake
Current High School Senior - Liberal Arts
Cardinal Mooney Catholic High School
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