Self-motivated professional experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping, stocking and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Medical and Diagnostic Center
Spring Hill
06.2023 - 07.2025
Greeted and welcomed guests, providing a positive first impression of the company
Scheduled appointments and maintained an organized calendar for multiple staff members
Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
Maintained cleanliness and organization of the front desk area at all times
Responded promptly to customer inquiries in person, via phone or email, resolving issues effectively
Collaborated with other team members to ensure seamless communication across different departments
Trained new receptionists on office procedures, phone systems, and customer service best practices
Organized inventory to maintain efficient product availability and accessibility.
Processed cash, cards and checks for customer transactions efficiently.
volunteer
Linda Young
New Port Richey
02.2024 - 12.2024
assisted with paperwork, filling and organization of the residence
cleaned indoor and outdoor areas of the residence
provided comfort, compassion and friendship to the resident