Arianna Rabago
Henderson,NV
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Enthusiastic Leasing Consultant with almost 3 years of comprehensive experience and in-depth understanding of fair housing laws. Processes rental applications and obtains required documents to schedule move-ins and prepare lease files. Also Utilizes successful sales techniques to present available properties to prospective residents. Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Leasing Specialist/Assistant Manager
Ovation Property Management
Henderson, US
01.2024 - Current
- Allocated tasks and evaluated team performance
- Executed daily opening, closing, and shift change functions effectively
- Negotiated management agreements during client meetings
- Oversaw daily interactions with tenants, subcontractors and property management.
- Handled calls with effective active listening skills
- Conducted property tours showcasing standout features
- Used conflict resolution skills to quickly resolve issues among residents.
- Received rent payments and tracked transactions in accounting software.
- Conducted informative and personalized tours, resulting in new leases.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Prepared and submitted daily, weekly, and monthly and reports by deadlines.
- Checked facilities and units to keep areas neat and welcoming.
- Kept records of correspondence with residents and tenants.
- Coordinated with property management to oversee move-in processes.
- Tracked status of active leases for timely renewals or vacancies
- Contacted and followed up with tenants on renewal notices.
- Handled incoming calls and emails from prospective clients
- Organized open house events at properties to attract more prospects into the leasing pool.
- Implemented verification protocols covering financial, criminal, and employment records
- Delivered outstanding support to tenants and potential renters during leasing procedures
- Generate 7-day eviction notices.
Property Management/Leasing Agent
Westland Real Estate Group
Las Vegas, US
01.2023 - 11.2023
- Inspected vacant units and ensured they were ready for showings.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Collected security deposits from new tenants.
- Processed applications by conducting background checks and verifying references.
- Managed multiple projects simultaneously while meeting deadlines.
- Performed administrative duties such as filing paperwork and updating databases.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Contacted and followed up with tenants on renewal notices.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
Stay at Home Mom
Self
Las Vegas, US
03.2022 - 12.2022
Licensed Insurance Agent
Senior healthcare direct
Clearwater, US
06.2021 - 03.2022
- Selling Medicare to all seniors and eligible client who are entitled to Medicare
Executive assistant / payroll assistant
Private employer
Las Vegas, US
09.2020 - 05.2021
- Acting as a first point of contact: dealing with correspondence and phone calls
- Managing diaries and organising meetings and appointments, often controlling access to the manager/executive
- Maintain payroll records
- Preparing payroll reports
- Coordinate timekeeping and hours for each employee
- Scheduling for employees
- Calculating payroll
- Accurate bookkeeping
- Booking and arranging travel, transport and accommodation
- Organising events and conferences
- Reminding the manager/executive of important tasks and deadlines
- Typing, compiling and preparing reports, presentations and correspondence
- Managing databases and filing systems
- Implementing and maintaining procedures/administrative systems
- Liaising with staff, suppliers and clients
Direct Support Professional (DSP)
Mentor network
Las Vegas, US
09.2019 - 03.2020
- Distribute medications to individuals
- Cares and helped with daily living
- Transportation to and from school & work
- Accounted their financials
- Cleaned, cooked & maintained their living environment
- Helped schedule medical appointments
- Taught individuals everyday spending and shopping
- Taught public safety
Hostess/Server
Tilted Kilt Pub & Eatery
Las Vegas, US
09.2018 - 09.2019
- Greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and shows them to their seat
- Handle phone calls and customer queries about the restaurant and menu, and assist staff when necessary
- Communicate delays and offer additional services such as beverages to keep them occupied while waiting
- Create personal dining experience, keeping host stand clean and neat at all time
- Always smile for every guest that enters or leaves
- Having fun and inviting guests to stay for a good time
Sales Associate
Guess Inc
Las Vegas, US
06.2018 - 01.2019
- Greeting customers, responding to questions, referring and helping them with style
- Improving engagement with merchandise and providing outstanding customer service
- Operating cash registers, managing financial transactions, and balancing drawers
- Achieving established goals set for the day and/or month
Executive Assistant/Office Manager
Dark groove entertainment
Las Vegas, US
02.2016 - 07.2018
- Acting as a first point of contact: dealing with correspondence and phone calls
- Managing diaries and organising meetings and appointments, often controlling access to the manager/executive
- Booking and arranging travel, transport and accommodation
- Organising events and conferences
- Reminding the manager/executive of important tasks and deadlines
- Typing, compiling and preparing reports, presentations and correspondence
- Managing databases and filing systems
- Implementing and maintaining procedures/administrative systems
- Liaising with staff, suppliers and clients
Hostess/Server
Villa Agarve
Las Vegas, US
04.2017 - 11.2017
- Greeting guests, providing wait times and escorting customers to the dining area
- Make sure our guests have a positive dining experience from the moment they arrive to the moment they walk out
- Keeping our restaurant clean, including the restrooms and maintaining silverware rolls
Education
Some college -
College of Southern Nevada
05-2022
High School Diploma -
Las Vegas High School
04.2020
Skills
- Time management
- Client communication
- Client relations
- Project planning
- Lease agreement preparation
- Relationship building and rapport
- Property Maintenance
- Goal-Oriented
- Business partnerships
- Customer Service
- Rent collection
- Sales and marketing aptitude
- Telephone and email etiquette
- Policy Enforcement
- Event Planning
- Personal Assistant Experience
- Budgeting
- Databases
- Project Management
- Developmental Disabilities Experience
- Administrative experience
- proficient in Microsoft Office
- proficient in Salesforce
- Childhood development
- First aid
- Experience with children
- proficient in Yardi
- Property Leasing
- Office Management
- Payroll
- Purchasing
- proficient in Microsoft Outlook
- Proficient in ADP
- Customer service
- Cash handling
- Sales
- Mentoring
- Fair housing regulations knowledge
- Social Media Marketing
- Office Administration
- Meeting planning
- Report Writing
- Scheduling
- Data Entry
- Mail handling
- Letter preparation
- Check processing
- Order Processing
- Product Sales
- Retail loss prevention
- Positive and professional
Certification
Driver's License
Languages
- English, Fluent
- Spanish, Expert
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Leasing Specialist/Assistant Manager
Ovation Property Management
01.2024 - Current
Property Management/Leasing Agent
Westland Real Estate Group
01.2023 - 11.2023
Stay at Home Mom
Self
03.2022 - 12.2022
Licensed Insurance Agent
Senior healthcare direct
06.2021 - 03.2022
Executive assistant / payroll assistant
Private employer
09.2020 - 05.2021
Direct Support Professional (DSP)
Mentor network
09.2019 - 03.2020
Hostess/Server
Tilted Kilt Pub & Eatery
09.2018 - 09.2019
Sales Associate
Guess Inc
06.2018 - 01.2019
Hostess/Server
Villa Agarve
04.2017 - 11.2017
Executive Assistant/Office Manager
Dark groove entertainment
02.2016 - 07.2018
Driver's License
Some college -
College of Southern Nevada
High School Diploma -
Las Vegas High School
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