Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
15
15
years of professional experience
Work History
Store Manager
CVS Pharmacy
07.2022 - Current
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Developed strategies to maximize sales and profitability.
Resolved customer complaints in a timely manner.
Created weekly work schedules for store personnel.
Performed regular price checks to ensure competitive pricing.
Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
Developed promotional strategies to increase sales of featured products.
Human Resource Coordinator
Party City
10.2020 - 07.2022
Assisted with recruiting, interviewing, and hiring of new employees.
Conducted background checks for potential candidates.
Updated employee records in HR database system.
Prepared documents for termination processes such as exit interviews and severance packages.
Maintained employee files in compliance with applicable legal requirements.
Responded to internal inquiries regarding HR policies, procedures, payroll.
Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Managed communication regarding employee orientation and open enrollment for benefits.
Developed onboarding materials and presented orientation sessions for new hires.
Store Manager
Party City
03.2010 - 03.2020
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Assisted in the development of operational strategies to ensure efficient and productive operations.
Organized training sessions for new hires to familiarize them with the workplace environment.
Communicated regularly with customers to gain insights into their needs.
Established processes for monitoring customer satisfaction levels.