Arianna Russotto
Brooklyn,New York
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
CBD Kratom
2023.12 - Current
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Developed loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Created and maintained safe and secure work environments for employees.
- Provided support to store manager in budgeting processes, helping maintain financial stability for business.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Barback
Cafeteria
2023.03 - 2024.01
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
- Set up advertising signs and displays on shelves, counters and tables.
- Learned how to make wide variety of mixed drinks.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Restocked ice, condiments, and snacks.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
Sales Manager
Steven Madden
2017.01 - 2023.02
- Constantly working as a team member to provide the highest level of service to customers
- 5 Years with Company / 1 year as Supervisor/Manager
- Maintained friendly yet professional interactions with customers
- Responsible for meeting personal and store goals
- Regular achieved individual SPH,UPT
- Maintained knowledge of current sales and promotions
- Handled all customer relations issue in a gracious manner and in accordance with company policies
- Held store keys/Open and closing store, responding to all E-mails within the company
- Open/Close Registers, Making Till Audits
- Evaluated performance against goals and implemented appropriate development plans.
Sales Associate
Superdry Store
2020.01 - 2021.05
- One of the highest sales in store
- Completed all cleaning and organizing tasks in assigned sales area
- Operated a cash register for cash and credit card transactions with 100% accuracy
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Built relationships with customers to encourage repeat business.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
SALES ASSOCIATE
PACSUN
2014.01 - 2016.01
- Successfully assisted customers with product, purchases, and service transactions
- Operated cash registers, managed financial transactions, and balanced drawers
- Highest sales in stores
- Used time efficiently when not serving customers, including folding clothes and cleaning out the fitting room
- Cultivated a customer focus shopping environment by greeting and responding to all customers in a friendly manner
Education
High School Diploma -
GROVER CLEVELAND HIGH SCHOOL
Ridgewood, NY06.2014
Skills
- MS Office Suite
- High UPT/SPH
- Communication Skills
- Works well under pressure
- Customer and Personal Service
- Attention to Details
- Very reliable
- Judgement and Decision Making
- Customer Service and Engagement
- POS systems operations
- Work Planning and Prioritization
- Business Management
- Customer experience
Timeline
Assistant Store Manager
CBD Kratom
2023.12 - Current
Barback
Cafeteria
2023.03 - 2024.01
Sales Associate
Superdry Store
2020.01 - 2021.05
Sales Manager
Steven Madden
2017.01 - 2023.02
SALES ASSOCIATE
PACSUN
2014.01 - 2016.01
High School Diploma -
GROVER CLEVELAND HIGH SCHOOL
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