Arianna Russotto

• Delivered exceptional service during high-profile events, ensuring guest satisfaction and smooth operations.
• Collaborated with kitchen staff to coordinate meal service, enhancing efficiency and timing during banquets.
• Trained new servers on service standards and procedures, fostering a knowledgeable team environment.
• Managed table setups and breakdowns for various events, maintaining organization and cleanliness throughout venues.

• Greet and seat guests at the rooftop pool and bar, ensuring smooth

ow of service and an elevated guest experience in a high-end hospitality

environment.

• Manage guest reservations, maintain waitlists, and coordinate with

servers and bartenders to optimize seating and service during peak

hours.

• Support the bar team with light service duties, including delivering

drinks, clearing tables, and maintaining cleanliness of poolside areas.

• Communicate eectively with security, concierge, and food &

beverage sta to uphold venue standards and guest satisfaction.

• Adapt to a fast-paced, luxury setting while maintaining

professionalism, attentiveness, and an upbeat, welcoming presence.

• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Developed loyal customer base through personalized interactions, increasing repeat business in-store visits.
• Created and maintained safe and secure work environments for employees.
• Provided support to store manager in budgeting processes, helping maintain financial stability for business.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

• Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
• Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
• Set up advertising signs and displays on shelves, counters and tables.
• Learned how to make wide variety of mixed drinks.
• Delivered exceptional guest experiences through attentive service and quick response to issues.
• Restocked ice, condiments, and snacks.
• Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
• Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.

• Constantly working as a team member to provide the highest level of service to customers
• 5 Years with Company / 1 year as Supervisor/Manager
• Maintained friendly yet professional interactions with customers
• Responsible for meeting personal and store goals
• Regular achieved individual SPH,UPT
• Maintained knowledge of current sales and promotions
• Handled all customer relations issue in a gracious manner and in accordance with company policies
• Held store keys/Open and closing store, responding to all E-mails within the company
• Open/Close Registers, Making Till Audits
• Evaluated performance against goals and implemented appropriate development plans.