Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Arianna Sega

Amherst,OH

Summary

To whom it may concern,

I am eager to apply with your company. With a strong background in client service, team leadership, and operations management, I am confident in my ability to contribute to your team and help achieve departmental and organizational goals.

I bring a wealth of experience in delivering exceptional customer service while maintaining attention to detail and fostering a positive work environment. My ability to adapt quickly and learn new tasks has been instrumental in enhancing my skills across various projects and roles. I am committed to active listening, critical thinking, and effective decision-making—qualities that have consistently enabled me to deliver high-quality results.

As a proven leader, I am dedicated to balancing safety with enjoyment in every activity. My experience in overseeing operations, managing records, and supervising schedules has allowed me to effectively meet business targets while continuously improving team performance through proactive management strategies. I take pride in my strong conflict resolution skills, and I am passionate about ensuring smooth operations and a positive experience for both team members and clients.

I am excited about the opportunity to bring my skills and experience into this position and contribute to the continued success and growth of your organization. Thank you for considering my application. I look forward to the possibility of discussing how my background, skills, and qualifications align with your needs.

Sincerely,
Arianna E. Sega

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Lead Supervisor

Cedar Fair-Cedar Point
Sandusky, Ohio
05.2021 - Current
  • Supervised up to 40 associates, coordinating break schedules, and maintaining optimal staffing levels.
  • Trained new staff on park policies, ensuring consistent and high-quality guest interactions.
  • Implemented standard operating procedures, maintaining cleanliness and safety standards throughout the waterpark.
  • Acted swiftly and effectively in emergency situations, demonstrating strong decision-making skills.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Delegated tasks appropriately according to individual skill sets.
  • Trained new staff in relevant processes and procedures.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Held regular one-on-one coaching sessions with staff members to encourage personal development.
  • Maintained accurate records of employee attendance and task completion times.
  • Identified opportunities for process improvements, implementing changes when required.

Aquatic's Manager

Caesar’s Entertainment-Planet Hollywood
Las Vegas, Nevada
03.2024 - 05.2024
  • Oversaw daily operations of the aquatics team, ensuring exceptional guest service and adherence to safety standards.
  • Managed departmental budget and financials, consistently meeting or exceeding goals.
  • Recruited, trained, and developed team members, fostering a culture of continuous improvement and high performance.
  • Maintained accurate records of attendance, revenue, expenses, and inventory.
  • Scheduled employees to ensure proper coverage of shifts.
  • Ordered supplies and equipment as needed to support program activities.
  • Designed and implemented comprehensive training programs for water safety, first aid, and CPR.
  • Ensured all certifications were current and compliant with local regulations.
  • Conducted regular safety inspections to minimize hazards and maintain a safe environment.
  • Assisted with hiring new staff members by conducting interviews and evaluating candidates' qualifications.
  • Managed payroll functions for all aquatic center personnel including calculating hours worked and issuing paychecks.
  • Supervised material acquisition, setup and teardown for periodic and special events.
  • Managed supply inventory for team and distributed resources to meet demand.
  • Assigned work to team members and evaluated performance against standards.
  • Monitored activities to enforce rules and safety procedures or arrange removal of unruly patrons.

Assistant Preschool Teacher

The Goddard School of Worthington
Columbus, Ohio
11.2022 - 05.2023
  • Monitored and assessed students' performance, social development, and health.
  • Enhanced learning through innovative instructional methods and classroom activities.
  • Maintained a nurturing and structured environment, adhering to state certification standards for health and safety.

  • Encouraged cooperative play among students by providing positive reinforcement when needed.
  • Conducted individual assessments of students' abilities using standardized tests or informal assessment tools.
  • Supervised the children while they were engaged in various activities such as arts and crafts, story time, outdoor play.
  • Maintained accurate records of attendance and daily notes on each child's performance.
  • Provided support to teachers in managing classroom resources such as books, supplies, furniture.
  • Worked closely with colleagues in order facilitate smooth transitions between activities throughout the day.
  • Implemented behavior management strategies to ensure a positive learning environment for all students.
  • Read stories aloud to the children and discussed them afterwards to gauge understanding.
  • Performed general housekeeping duties such as tidying up classrooms after activities or cleaning up spills from lunchtime.
  • Assisted in creating and implementing lesson plans for preschoolers.
  • Assessed student progress through observation of their work and interactions with other students.
  • Actively participated in professional development opportunities related to early childhood education.
  • Developed meaningful relationships with all students based on trust and respect.
  • Observed each child's development throughout the school year and reported any issues or concerns to lead teacher or director.
  • Supported the planning of meals for the children according to healthy nutrition guidelines set by state regulations.
  • Collaborated with other staff members to ensure that all safety protocols were followed at all times.
  • Organized play areas, toys, and learning materials to create a safe and stimulating environment.

Clinical Assistant

Grove City Family Dentistry
Grove City, Ohio
09.2021 - 09.2022
  • Prepared treatment rooms and assisted with various dental procedures, maintaining high standards of sterilization.
  • Managed inventory and ensured compliance with safety regulations and sanitation protocols.
  • Assisted with patient charting and x-ray procedures, demonstrating meticulous attention to detail.
  • Assisted physicians with minor surgical procedures.
  • Reviewed patient charts prior to appointments to ensure accuracy of information.
  • Ensured that all clinical areas were clean, sanitary, and well organized at all times.
  • Maintained inventory of supplies used in clinical setting.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Education

VIP Dental School
Parma, OH
04.2021

Bachelor’s Degree - Criminology

The Ohio State University
Main campus

Skills

  • Client Relations & Customer Service: Strong interpersonal skills, ensuring positive client experiences and effective problem resolution
  • Attention to Detail: Highly detail-oriented, maintaining accuracy and quality in all tasks
  • Adaptability & Continuous Learning: Quick to adapt and excel in new projects and dynamic work environments
  • Critical Thinking & Decision-Making: Skilled in assessing situations and making informed decisions under pressure
  • Leadership & Team Management: Experienced in training, supervising, and developing staff for optimal performance
  • Safety & Compliance: Certified in First Aid, CPR, and bloodborne pathogen handling, with a focus on maintaining high safety standards
  • Operations Coordination: Proficient in coordinating break times, scheduling, and resource management to optimize workflow
  • Rule Enforcement & Monitoring: Expertise in enforcing safety regulations and maintaining a secure environment for both guests and staff
  • Communication & Interpersonal Skills: Strong oral and written communication, with the ability to provide clear instructions and feedback
  • Behavior Management & Child Supervision: Skilled in behavior modification techniques, positive reinforcement, and supervising children in educational settings
  • Organizational Skills: Proven ability to manage multiple tasks, maintain records, and ensure a well-organized workspace
  • Technical Proficiency in Dental Assisting: Knowledgeable in dental charting, x-rays, sterilization, equipment inspection, and general and cosmetic dentistry procedures
  • Sanitation & Sterilization: Expertise in sterilization procedures, biohazard disposal, spill containment, and maintaining a clean environment
  • Inventory & Supply Management: Efficient in restocking supplies, managing inventory, and ensuring procedural readiness

Certification

Forest City Dental Society, Parma, OH, Dental Assisting Radiographer Certificate

Twinsburg Fitness Center, Twinsburg, OH, Ellis and Associates Lifeguard Instructor

Lifeguard Training - Special Facilities

vanGUARD Aquatics Leadership

Safety and Health Instructor

Safety and Health Instructor Trainer

Timeline

Aquatic's Manager

Caesar’s Entertainment-Planet Hollywood
03.2024 - 05.2024

Assistant Preschool Teacher

The Goddard School of Worthington
11.2022 - 05.2023

Clinical Assistant

Grove City Family Dentistry
09.2021 - 09.2022

Team Lead Supervisor

Cedar Fair-Cedar Point
05.2021 - Current

VIP Dental School

Bachelor’s Degree - Criminology

The Ohio State University

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Arianna Sega