Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Arianna Senkevech

Billings,MT

Summary

Hardworking and reliable Server with extensive knowledge and experience in the service industry. Maintains focus and positive attitude in stressful situations and high-volume environments. Outstanding interpersonal communication and customer service skills. Proficient in POS systems, LIcensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Phatty's Seafood & Steakhouse
08.2023 - 08.2024

Maintained clean and organized dining areas for optimal guest experience. Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow. Answered customers' questions, recommended items, and recorded order information. Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery. Folded napkins and prepared silverware sets to provide adequate supply for host station. Checked guests' identification before serving alcoholic beverages.

Server Shift Leader

The Midway Grill & Brews
04.2021 - 08.2023

Cultivated warm relationships with regular customers. Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances .Oversaw daily operations of service team, delegated tasks, and trained 12 new staff members. Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes. Collaborated with management to develop strategies for attracting new customers, resulting in increased sales revenue. Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs. Contributed ideas for improving server procedures during weekly meetings with management staff. Kept register accurate through correct billing, payment processing, and cash management practices.

Casino Attendant

Hooligans Sports Bar
10.2021 - 02.2022

Managed gaming area with accuracy, ensuring timely payouts and smooth gameplay for all patrons. Ensured compliance with gaming regulations by diligently adhering to established protocols regarding payouts, disputes, and reporting requirements. Fostered a safe environment for both employees and guests through adherence to security guidelines during cash transactions and general interactions within the casino floor.

Barista

Rock Creek Coffee Roaster's
11.2020 - 03.2021

Operated and cleaned espresso machines, blenders, coffee brewers, coffee pots, and other equipment. Maintained a clean and organized workspace for optimal productivity and safety. Contributed to a positive team environment through effective communication and collaboration with colleagues, promoting a welcoming atmosphere for customers. Adapted quickly to high-volume rushes, greeting customers with a friendly demeanor and attentiveness, efficiently completing tasks and responsibilities. Developed loyal customer base by remembering regulars' orders and personal preferences, making them feel valued.

Restaurant Team Member

Harper & Madison
10.2019 - 07.2020

Arrived in uniform and a presentable appearance to meet restaurant standards. Preformed opening and closing duties as needed, ensuring the restaurant was prepared for a successful operation each day. Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment. Operated register to process payments and collect cash payment for order totals. Served food and beverages promptly with focused attention to customer needs. Bussed and reset tables to keep dining room and work areas clean.

Event Server

Billings Petroleum Club
04.2017 - 10.2019

Cross-trained as Expeditor to support staff and meet customer needs and demands. Verified prepared food met standards for quality and quantity before serving to customers. Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings. Arranged linens and table settings according to seating plan and event theme. Answered guest questions about event plans and food service choices. Handled food and beverage orders for up to 300 guests, delivering prompt and friendly service. Refilled beverage glasses, cleared and reset tables, and stocked service areas.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
06.2020

Skills

  • Team Leadership
  • Adaptable and Flexible
  • Staff Training
  • Point of sales operation
  • Fast Learner
  • Professional Appearance
  • Cash Register Operation & Drawer Balancing
  • Upselling
  • Attention to Detail
  • Customer Satisfaction
  • Organization
  • Multitasking

Certification

  • Alcohol Server Certification - Training for Intervention Procedures (TIPS).

Timeline

Restaurant Waiter

Phatty's Seafood & Steakhouse
08.2023 - 08.2024

Casino Attendant

Hooligans Sports Bar
10.2021 - 02.2022

Server Shift Leader

The Midway Grill & Brews
04.2021 - 08.2023

Barista

Rock Creek Coffee Roaster's
11.2020 - 03.2021

Restaurant Team Member

Harper & Madison
10.2019 - 07.2020

Event Server

Billings Petroleum Club
04.2017 - 10.2019
  • Alcohol Server Certification - Training for Intervention Procedures (TIPS).

High School Diploma -

Penn Foster Career School
Arianna Senkevech