Seeking an opportunity to work with and learn from a professional team while onboarding hires to complement the company's diverse culture. Motivated to assist employees with any personnel matter. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Human Resources Assistant
Panhandle Community Services
Amarillo
06.2022 - Current
Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
Prepared job postings for open positions on the company website and other job boards.
Assisted in exit interviews with departing employees to gather feedback about their experience with the organization.
Assisted in employee relations issues including grievances, complaints, and disputes as needed.
Reviewed resumes submitted by applicants for open positions.
Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
Participated in job fairs and other recruitment events to source potential candidates.
Created, organized and maintained employee personnel files to keep sensitive data secure.
Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Patient Registrar
Moore County Family Health Clinic
Dumas
01.2021 - 06.2022
Reviewed patient records to ensure accuracy of demographic information and insurance eligibility.
Verified insurance coverage and completed pre-registration process for new patients prior to their arrival.
Assisted in scheduling appointments, registering patients, and verifying insurance benefits.
Collected co-payments from patients at time of service or scheduled payment plans when necessary.
Provided excellent customer service while assisting patients with questions regarding registration procedures.
Processed all required paperwork and forms related to the registration process and ensured that patient data was entered accurately into the system.
Answered phones promptly and courteously while addressing patient inquiries related to registration matters.
Managed daily cash deposits for payments received from various sources such as insurance companies or individuals.
Associate
Walmart
Dumas
05.2015 - 01.2020
Verified credit card charges against purchase receipts for accuracy.
Reported any discrepancies or errors in pricing or inventory levels to management.
Helped customers locate items within the store using the inventory system.
Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
Assisted customers with selecting items and answering questions about products.
Conducted inventory checks to ensure accuracy of shelf stock.
Trained new associates on store operations, policies, and procedures.
Processed payments using point-of-sale systems.
Participated in weekly team meetings to discuss sales goals and strategies.
Built relationships with customers by providing friendly customer service.
Answered customer questions and provided store information.
Education
Bachelor's Degree - Business Management Specialized in Human Resources
West Texas A&M
Associates Degree - Business Administration
Amarillo College
Skills
Employee Relations
Talent management
Personnel records maintenance
Team Player
Scheduling
Administrative Skills
Employee Onboarding
Business Administration
Administrative assistance
Maintaining files
New Hire Orientation
Affiliations
SHRM Member
Panhandle Human Resource Association Member
Certification
Mental Health First Aid
Reasonable Suspicion Testing
Timeline
Human Resources Assistant
Panhandle Community Services
06.2022 - Current
Patient Registrar
Moore County Family Health Clinic
01.2021 - 06.2022
Associate
Walmart
05.2015 - 01.2020
Bachelor's Degree - Business Management Specialized in Human Resources