Arianna Vera
New Bedford,MA
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
3
3
years of professional experience
Work History
Cashier
America's Market
New Bedford, Massachusetts
02.2023 - Current
- Stocked shelves with merchandise when needed.
- Discounted purchases by scanning and redeeming coupons.
- Checked personal identifications during alcohol and tobacco sales.
- Greet customers in a friendly and professional manner.
- Assist customers with inquiries about products, prices, or store policies.
- Resolve customer complaints or refer them to the appropriate supervisor.
Receptionist
W.Sanchez Accounting & Tax Services
Waukegan, Illinois
01.2022 - 11.2022
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Collated, bound and stored computer-generated reports.
- Processed payments and updated accounts to reflect balance changes.
Server
Steven's Restaurant
Gurnee, Illinois
07.2021 - 11.2021
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Education
Bachelor of Arts -
Universidad De Las Artes
Guayas, Guayaquil 03-2019
High School Diploma -
Liceo Cristiano De Guayaquil
Guayas, Guayaquil 03-2017
Skills
Technical Skills:
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Operation of multiline phone systems
Appointment scheduling and calendar management
Data entry and record-keeping
Familiarity with office equipment (printers, copiers, fax machines)
Knowledge of customer relationship management (CRM) software
Email and correspondence handling
Basic billing and invoicing
Document management and filing systems
Reception area organization and management
Interpersonal Skills:
Strong interpersonal and customer service skills
Professional phone etiquette
Conflict resolution and problem-solving
Time management and multitasking abilities
Adaptability and ability to work under pressure
Attention to detail and organizational skills
Teamwork and collaboration
Friendly and welcoming demeanor
Discretion and ability to handle sensitive information
Bilingual abilities
Knowledge of industry-specific software (eg, scheduling or accounting tools)
Timeline
Cashier
America's Market
02.2023 - Current
Receptionist
W.Sanchez Accounting & Tax Services
01.2022 - 11.2022
Server
Steven's Restaurant
07.2021 - 11.2021
Bachelor of Arts -
Universidad De Las Artes
High School Diploma -
Liceo Cristiano De Guayaquil