Dynamic, proactive, and results-driven professional with solid experience in customer service and sales, gained at Pia Collection. Known for delivering high-quality, personalized service and enhancing the customer experience through empathetic and effective communication. Proven skills in efficient inventory management, maintaining clean and organized workspaces, and consistently achieving sales goals. Committed to teamwork and continuous improvement. Bilingual in Spanish and English.
• Personalized attention to customers, offering advice on hair extensions and accessories.
• Direct sale of products, focused on meeting the needs and preferences of each client.
• Organization and cleaning of the work area to maintain a pleasant and professional environment.
• Support in the fulfillment of sales goals and special promotions.
• Maintenance of basic inventory and replenishment of products on display.
• Active sale of memberships, providing clear and friendly information about the benefits and promotions available.
• Reception and cordial attention to customers, guaranteeing a fast, safe and satisfactory experience.
• Regular cleaning and maintenance of vacuum cleaners and common areas of the establishment, including the office.
• Direct assistance to customers to guide them correctly to the washing tunnel and ensure an efficient process.
• General support in daily operations, working as a team to maintain order, cleanliness and quality of service.
Customer service with friendly and professional treatment
Product sales and memberships
Personalized advice on purchases
Clear and effective communication
Problem solving
Organization and cleaning of workspaces
Teamwork and cooperation
Responsibility and punctuality
Basic inventory management
Support in daily operations
Speed and efficiency in multiple tasks
Fast learning and adaptable to new environments
Fluent command of Spanish and English