Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Arianna Williams

Buford,USA

Summary

U.S Air Force veteran with 4 years of expertise in anticipating professional needs and proactively identifying and resolving problems. Results-driven professional with comprehensive background in claims management and proven ability to streamline processes. Known for collaborative approach and adaptability to evolving needs, ensuring smooth operations and goal attainment. Highly proficient in data analysis and problem-solving, valued for reliability and commitment to excellence.

Overview

6
6
years of professional experience

Work History

Claims Consultant

Middleby Residential
01.2024 - Current
  • Managed large caseloads effectively, prioritizing tasks and ensuring compliance with company policies and procedures
  • Trained new hires on claims procedures, ensuring a seamless transition into their roles.
  • Collaborated with service departments to resolve customer inquiries and enhance satisfaction levels.
  • Handled multi-line phone system, addressing inquiries and directing calls to appropriate departments.
  • Coordinated communication between customers, service teams, and suppliers for effective issue management.

Administrative Specialist

United States Air Force
11.2021 - 11.2023
  • Created and updated records and files to maintain current and accurate document compliance.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Offered technical support and troubleshoot issues to enhance office productivity.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
  • Worked on behalf of senior leaders to complete project requirements according to schedules and withing budgetary limitations.

Customer Support Representative

United States Air Force
06.2019 - 11.2021
  • Managed large caseloads effectively, prioritizing tasks and ensuring compliance with company policies and procedures
  • Trained new hires on claims procedures, ensuring a seamless transition into their roles.
  • Collaborated with service departments to resolve customer inquiries and enhance satisfaction levels.
  • Handled multi-line phone system, addressing inquiries and directing calls to appropriate departments.
  • Coordinated communication between customers, service teams, and suppliers for effective issue management.

Education

Bachelor of Arts - Health Care Administration

University Arizona Global Campus
Chandler, AZ
06.2026

Skills

  • Stakeholder Communication & Resolution
  • Policy Document Analyst
  • Office Record Management
  • Protecting Personally Identifiable Information
  • Software and Data Entry

Websites

Timeline

Claims Consultant

Middleby Residential
01.2024 - Current

Administrative Specialist

United States Air Force
11.2021 - 11.2023

Customer Support Representative

United States Air Force
06.2019 - 11.2021

Bachelor of Arts - Health Care Administration

University Arizona Global Campus

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