Adept at enhancing client relationships and streamlining operations, my tenure at past jobs has showcased a blend of critical thinking and exceptional communication skills. Achieved significant client satisfaction through innovative solutions and adherence to industry standards, demonstrating a fast-learning ability and a knack for exceeding project expectations.
Hi, I’m
Arianna Youngers
Le Claire,IA
Summary
Overview
7
years of professional experience
1
Certification
Work History
Metronet
Independent Contractor
03.2024 - Current
Job overview
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Established strong client relationships through consistent follow-ups and excellent communication skills.
- Adapted sales strategies as needed to accommodate changes in market trends, industry regulations, or company objectives.
- Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
Penske Truck Leasing
Diesel Technician
03.2022 - 03.2024
Job overview
- Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
- Collaborated with team members on complex repair tasks, resulting in improved workflow efficiency.
- Refined diagnostic skills across various diesel engine models, ensuring accurate identification of underlying issues for targeted repairs.
- Provided exceptional customer service by addressing concerns promptly and offering clear explanations of required repairs or services.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Boosted workshop productivity by training new hires in best practices for diesel mechanic procedures and techniques.
- Implemented preventative maintenance program, and DOT inspections to significantly reduce incidence of unexpected breakdowns.
GetGo Cafe & Market
Store Team Member
06.2018 - 01.2022
Job overview
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Made certain that the store presentation met company regulations by arranging displays attractively and keeping shelves well stocked. Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Ensured compliance with all company policies related to safety, security, health regulations, resulting in fewer incidents/ injuries.
- Trained new team members, making sure they were well-prepared for their roles.
- Volunteered for extra shifts and at other stores during holidays and other busy periods to alleviate staffing shortages.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Monitored fuel levels in tanks, alerting management when reordering was necessary. Adhered to all federal, state, and local regulations regarding fuel storage, dispensing, and environmental protection measures.
- Increased overall productivity by learning duties and regulations for various positions and provided assisting in multiple stations as needed during busy shifts.
Education
American Diesel Training CentersColumbus, OH
Certificate of Technical Studies from Vocational-Technical Education
04-2022
University Overview
Skills
- Client relationship building
- Workload management
- Deadline adherence
- Industry regulations, and safety compliance knowledge
- Critical thinking
- Attention to detail
- Tech-Savvy
- Verbal and written communication
- Record keeping
- Works Well Under Pressure
- Fast learner
Certification
- OSHA 10 Hour General Industry Safety Training – Occupational Safety and Health Administration.
- Preventive Maintenance Inspection (PMI) Certification - National Institute for Automotive Service Excellence (ASE).
- EPA Section 609 Refrigerant Recycling and Emission Reductions Certification – Environmental Protection Agency.
- Food Handler Certification (FHC) - State or County Health Departments.
- Responsible Alcohol Seller Training (RAST) - Various State Agencies or Approved Providers.
Languages
Spanish
Native or Bilingual
Timeline
Independent Contractor
Metronet
03.2024 - Current
Diesel Technician
Penske Truck Leasing
03.2022 - 03.2024
Store Team Member
GetGo Cafe & Market
06.2018 - 01.2022
American Diesel Training Centers
Certificate of Technical Studies from Vocational-Technical Education
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