Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
Generic

ARIANNE AGUIRRE

Grass Valley,CA

Summary

Dynamic and results-driven professional with a diverse background in law enforcement, retail, and food service sectors. Currently excelling as an Employment Liaison, specializing in empowering individuals with mental health challenges to achieve competitive employment. Provide expert guidance in navigating benefits such as SSI, SSDI, Section 8, and other vital government assistance programs. Recognized for strong leadership, adept crisis management, and a steadfast commitment to safety and organizational goals. Academic achievements include Dean's List honors at Chico State University in 2021, coupled with a national championship in women's soccer, showcasing a collaborative and dedicated approach to teamwork, and leadership.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Employment Liaison

Turning Point Community Program
04.2024 - Current
  • Pioneered the development of a new employment program at Turning Point Community Programs, establishing foundational processes and best practices in the role of Employment Liaison.
  • Developed and implemented employment-focused group sessions to enhance job readiness skills, foster peer support, and share employment resources.
  • Provided comprehensive support to clients in career development, resume building, mock interviews, and job search strategies.
  • Established and maintained relationships with employers to facilitate job placements and create employment opportunities for clients.
  • Educated clients on benefits planning, including the impact of employment on SSI, SSDI, Section 8 Housing Assistance, SNAP (Supplemental Nutrition Assistance Program), and other government assistance programs.
  • Documented client interactions, progress, and outcomes using Smart Care software to ensure accurate and detailed records.

Correctional Officer II

Nevada County Sheriff's Office
05.2021 - 04.2024
  • Demonstrated exceptional leadership in overseeing inmate supervision and enforcing facility regulations to ensure safety and security
  • Conducted comprehensive security inspections, identifying potential risks and implementing proactive measures to mitigate them
  • Effectively managed crisis situations through strategic intervention and de-escalation techniques, maintaining order and minimizing disruptions
  • Proficient in utilizing the California Law Enforcement Telecommunications System (CLETS) for verifying criminal records and maintaining confidentiality.

Correctional Central Control Technician: Oversaw facility control operations, including monitoring security systems and coordinating responses to emergencies.
Recruitment Officer: Organized and executed recruitment events, attracting qualified candidates through targeted outreach efforts and informational sessions.
Booking Officer: Facilitated intake processes, conducting thorough screenings, fingerprinting for identification verification, and maintaining accurate records on the Jail Management System (JMS).
Lobby Officer: Managed front desk operations, addressing inquiries, checking individuals in and out of the system, and ensuring accurate record-keeping to maintain security and accountability.

Cashier

Costco Wholesale Corp
11.2015 - 05.2021
  • Provided exceptional customer service by efficiently processing transactions and resolving inquiries at the checkout
  • Demonstrated proficiency in operating cash registers, handling cash, and processing various payment methods.
  • Educated customers about membership benefits and assisted in sign-up processes, contributing to membership acquisition and retention.
  • Conducted inventory management tasks, including counting stock, recording discrepancies, and replenishing merchandise as needed.
  • Assisted in maintaining cleanliness and organization of the front-end area, ensuring a pleasant shopping experience for members.
  • Collaborated with team members to achieve sales targets and uphold Costco's high standards of service excellence.

Service Deli Clerk

Costco Wholesale Corp
04.2015 - 11.2021
  • Drove sales by meticulously merchandising products in strategic locations, leveraging market trends and customer preferences to maximize profitability
  • Provided outstanding service to customers, ensuring their needs were met promptly and efficiently
  • Prepared and served high-quality deli items according to Costco's standards, maintaining freshness and presentation
  • Managed inventory levels, monitored product expiration dates, and ensured adequate stock levels to meet customer demand
  • Collaborated with team members to maintain cleanliness and sanitation standards in the deli department, adhering to health and safety regulations
  • Actively participated in training programs to enhance product knowledge and customer service skills, contributing to a culture of continuous improvement.

Food Service Manager

Pavillions
08.2014 - 04.2015
  • Promoted to Manager of the Fresh Cut program, leading a team of 15 individuals in preparing and merchandising produce
  • Conducted inventory management, ordered products, and created employee schedules to optimize operations
  • Attended corporate training programs to uphold quality standards and enhance production processes.

General Merchandise Clerk

  • Managed the customer service desk, handling returns, overcharged items, and coupon mistakes to ensure exceptional customer service.
  • Conducted Western Union transactions, processing money orders, and lottery transactions with accuracy and efficiency.
  • Assisted customers with loyalty club cards and provided expert guidance in various departments including Starbucks and Bakery.
  • Transferred to the floral department, where I increased sales by 18% through strategic merchandising and customer engagement.

Catering Coordinator

Panera Bread
11.2012 - 08.2014
  • Managed catering orders from inquiry to delivery, ensuring client satisfaction and adherence to standards
  • Interacted with clients to understand needs, provided menu suggestions, and addressed special requests
  • Coordinated logistics for events, including transportation and setup at venues
  • Ensured food quality and presentation met standards through supervision and taste tests
  • Provided exceptional customer service, addressing concerns and fostering positive client relationships
  • Assisted with event planning and budget management, optimizing profitability.

Associate Trainer

  • Conducted comprehensive training sessions for new associates on operational procedures, food preparation, customer service, and safety protocols.
  • Provided ongoing coaching and support to ensure adherence to quality standards and company policies.
  • Monitored performance and provided feedback to improve service delivery and customer satisfaction.
  • Maintained accurate training records and collaborated with management to identify training needs and develop effective programs.

Education

Bachelor of Arts in Criminal Justice -

Chico State University
Chico, CA
05.2022

Associate of Science in Social and Behavioral Science -

Cerritos College
Norwalk, CA
12.2019

High School Diploma -

Lakewood High School
Lakewood, CA
05.2012

Skills

  • Leadership
  • Interpersonal Communication
  • Research Methods
  • Problem Solving
  • Organization and Time Management
  • Adaptability
  • Attention to Detail
  • Sales and Marketing
  • Microsoft Office
  • Report Writing
  • Collaborative relationships
  • Policies and procedures implementation

Certification


  • IPS Supportive Employment Peer Specialist
  • First Aid &CPR Certified
  • Correctional Officer Core Academy Course
  • 832 P.C Firearms & Laws of Arrest

Languages

Spanish
Limited Working

Timeline

Employment Liaison

Turning Point Community Program
04.2024 - Current

Correctional Officer II

Nevada County Sheriff's Office
05.2021 - 04.2024

Cashier

Costco Wholesale Corp
11.2015 - 05.2021

Service Deli Clerk

Costco Wholesale Corp
04.2015 - 11.2021

Food Service Manager

Pavillions
08.2014 - 04.2015

Catering Coordinator

Panera Bread
11.2012 - 08.2014

Bachelor of Arts in Criminal Justice -

Chico State University

Associate of Science in Social and Behavioral Science -

Cerritos College

High School Diploma -

Lakewood High School


  • IPS Supportive Employment Peer Specialist
  • First Aid &CPR Certified
  • Correctional Officer Core Academy Course
  • 832 P.C Firearms & Laws of Arrest
ARIANNE AGUIRRE