Arianne Burrows

• Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
• Tracked substitutions and informed customers of changes.
• Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Consistently met deadlines and quality goals for accuracy and timeliness.

• Maintained strict adherence to all relevant privacy regulations and clinic policies regarding the handling and sharing of sensitive patient information.
• Enhanced patient satisfaction by providing personalized care and attention to individual needs.
• Maintained a safe and comfortable environment for patients by adhering to strict cleanliness standards in the clinic area.
• Built trust and relationships with patients. It helps to make the dispensary experience comfortable for the patients.
• Fulfilled online orders while calling patients about their products and/or any discrepancies that may occur.

Processed medication refill orders efficiently.

Collaborated with pharmacy technicians to fulfill orders.

Facilitated patient participation in designated drug programs.