Summary
Overview
Work History
Education
Skills
Timeline
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Arianne Rutherford

Salt Lake City,UT

Summary

I have been in the restaurant industry for over 30years, and I love it!! My goal is to give every customer a positive and enjoyable experience while dining in my presence. I take high pride in my social skills and positive personality. For me, the costumer is the number 1 priority, and their happiness is my only goal.

Overview

30
30
years of professional experience

Work History

Restaurant Server

Archibalds
06.2022 - 11.2022
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivated warm relationships with regular customers.
  • Inspected dishes and utensils for cleanliness.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Checked guests' identification before serving alcoholic beverages.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Increased sales significantly by upselling higher-end products to customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Served food and beverages promptly with focused attention to customer needs.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Greeted new customers, discussed specials, and took drink orders.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server

Lettuce And Ladels
03.2018 - 06.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

Porcupine
07.2014 - 11.2017
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.

Server/ Manager/ Bartender

Pub Corporation
01.1993 - 03.2007
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Education

Bachelor Of Science - Sociology

University of Utah
Salt Lake City, UT
05.2000

Skills

  • Safe Work Practices
  • Dish Preparation
  • Table Setting Arrangements
  • Quality Control

Timeline

Restaurant Server

Archibalds
06.2022 - 11.2022

Server

Lettuce And Ladels
03.2018 - 06.2021

Server

Porcupine
07.2014 - 11.2017

Server/ Manager/ Bartender

Pub Corporation
01.1993 - 03.2007

Bachelor Of Science - Sociology

University of Utah

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Arianne Rutherford