Arianne Wall
Scottsdale,AZ
Summary
High-energy server with 9 years of experience in food and beverage service, demonstrating expertise in menu memorization and order accuracy. Proven ability to support team dynamics and enhance guest experiences through exceptional hospitality. Core competencies include effective communication, multitasking, and a strong work ethic. Committed to maintaining high standards of service while contributing to a positive team environment.
Overview
10
10
years of professional experience
Work History
Server/To-Go/Hostess
Chilis
Phoenix, AZ
02.2015 - 12.2015
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Effectively communicated with kitchen staff regarding customer allergies, and other special requests.
- Hostess: Greeted all guests promptly, and maintained proper server rotation.
- Assisted in setting up and stocking guest necessities.
- To-Go Station: Processed all takeout orders, entered them into a POS system, and sent them to the kitchen.
- QC’d the order to perfection, and ensured plating and garnishments were to standard.
- Cashed out any takeout orders on an assigned drawer.
- Maintained the highest level of customer satisfaction.
Team Member
Whataburger
Phoenix, AZ
05.2015 - 09.2015
- Cashier: Handled money in a drawer assigned to me.
- Drive-Thru: Cashed out all customers in the drive-thru; checked orders for high standards.
- Grill: Cooked all orders to perfection while staying within all codes related to food and health safety.
Server
Benihana
Scottsdale, AZ
01.2016 - 01.2017
- I greeted all parties at a teppanyaki table warmly, explained the menu, and made appropriate suggestions to personalize the guest experience.
- I asked all parties if they were celebrating something special and offered to take a picture, sing to them, or give complimentary ice cream.
- Set up the service to prepare for the chef’s arrival.
- Continuously monitored tables to fulfill any ongoing guest or chef requests.
- Assisted other servers in providing superior service to all guests.
Bay Host
Topgolf Scottsdale
Scottsdale, AZ
03.2017 - Current
- Assigned tasks to team members.
- I sign off on all tasks to each team member.
- I always ensure my team is set up for success, to enhance the work experience!
- Safety demonstrations are given to every guest I have.
- Deliver excellent service while giving complete tours of the Topgolf experience to maximize the duration of the guests' stay.
- Always accurate when splitting checks, monitoring alcohol intake, and I.D. checks.
- Lead a team to host special events and large parties.
- Set up and break down full event-style buffet setups. Accommodating any requests the host may have.
Education
High School Diploma -
Lubbock Cooper High School
Lubbock, TX01.2014
Skills
- Strong work ethic
- Upbeat, outgoing, and positive
- Highly responsible and reliable
- Work well under pressure
- Exceptional interpersonal skills
Accomplishments
- Outstanding teamwork
- Current Food Handler’s Card
- Current Title-4 Alcohol Certification
- Received highest amount of positive guest surveys in one month.
- Voted first place in high school for best senior project.
Timeline
Bay Host
Topgolf Scottsdale
03.2017 - Current
Server
Benihana
01.2016 - 01.2017
Team Member
Whataburger
05.2015 - 09.2015
Server/To-Go/Hostess
Chilis
02.2015 - 12.2015
High School Diploma -
Lubbock Cooper High School
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