Arianny Jimenez
Woodbridge,NJ
Summary
Dedicated professional with several years of experience overseeing transportation/operations operation management including directing activities related to dispatching and tracking all company vehicles, and owner operator/ 3rd party vehicles across multiple facilities. Proven track record of leading staff and ensuring safety and compliance with all regulations, DOT and other relevant requirements. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Dependable [Job Title] with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
General Office Associate
The home Depot
06.2021 - Current
- Building relationships with vendors and scheduling appointments accordingly Keeping Office record files organized and up-to date Maintaining a well-organized Yard to work diligently alongside coworkers, the Guards and Switchers
- Reviewing drivers’ paperwork to ensure a proper Bill of lading is being received Preparing a neat packet with all documentation for associates to receive all product Communicating with other departments to ensure accuracy of shipment records being received entirely
- Maintaining a smooth operation and completing all tasksManaging time by prioritizing efficiently and multi-tasking when neededCoaching and developing new office hires Computer skills: knowledgeable with WMS system, excel & Microsoft word.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Collaborated with various departments to complete assigned tasks.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Compiled and analyzed data to produce reports.
Amazon- Warehouse Associate
Amazon
11.2020 - 03.2021
- Process, package and ship orders accurately
- Organize stocks and maintain inventory
- Inspect products for defects and damages
- Examine ingoing and outgoing shipments
- Organize warehouse space
- Receive, unload and place incoming inventory items appropriately
- Check, verify and fill customer invoices.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
Customer Service Associate
Rubee
03.2018 - 08.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Responded to customer calls and emails to answer questions about products and services.
- Provided training and support to new associates to help provide high-quality customer service.
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Kept detailed records of customer interactions to track and resolve issues quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved customer inquiries and complaints quickly.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Met customer call guidelines for service levels, handle time and productivity.
- Developed and updated databases to handle customer data.
Education
Perth Amboy High school
2020
Skills
- Teamwork : A very good team player and also has the ability to take on responsibility All about building positive working relationships that help everyone achieve goals and business objectives
- Write, speaks, and presents clearly across a variety of communication settings and adjusts communication style to the audience
- Ability to work under pressure:
- Always able to keep calm under pressure and not becoming too overwhelmed
- Work Ethic:
- Dependable, dedicated, responsible and professional People Management
- Assesses skills and manages the work and productivity of others while coaching and developing talent
- Microsoft Office
- Strategic Planning
- Front Office Management
Certification
Operations management
Staff training
Strategic planning
Staff management
Timeline
General Office Associate
The home Depot
06.2021 - Current
Amazon- Warehouse Associate
Amazon
11.2020 - 03.2021
Customer Service Associate
Rubee
03.2018 - 08.2020
Perth Amboy High school