Arianny S. Mejia Polanco
Methuen,United States
Summary
High-energy student ready to contribute abilities to any role, develop acquired skills, and gain real-world experience. Highly organized, responsible, and a fast learner. Effectively impact operations with excellent communication and critical thinking skills. Experienced in performing technical tasks related to assigned areas of responsibility, including maintaining work area cleanliness and managing material, merchandise, and supply inventory.
Professional in retail management with a solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
TJX Companies, TJmaxx
Salem, NH
02.2025 - 02.2026
- Support the Store Manager in driving high-volume sales through effective merchandising, operations, and team leadership. Key duties include training and mentoring associates, managing inventory and markdowns, ensuring excellent customer service, and upholding loss prevention standards.
- Merchandising & Operations: Execute visual merchandising standards, oversee the front end, backroom, and cash office, and manage markdowns to maximize profitability.
- Leadership & Team Development: Hire, train, mentor, and supervise a large team of associates, fostering a positive work environment.
- Customer Service: Maintain high service standards and resolve customer issues effectively.
- Performance Management: Monitor daily, weekly, and monthly sales goals, ensuring store safety and compliance with regulations.
Food and Beverage Team Leader
Target
Methuen, MA
10.2022 - 02.2025
- Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including merchandising, pricing, transitions, revisions, sampling, and promotions.
- Execute a fresh, full, and food-safe area during all operating hours leveraging strong inventory management, area routines, and Food Safety policies and procedures.
- Assess Food & Beverage and Food Service (where applicable) backroom and sales floor areas; walk Food & Beverage Standards to identify priorities and develop business plans and assignment sheets; review reporting to identify business trends for follow-up.
- Ensure proper execution of all food safety standards and cleaning routines.
- Validate and follow up on experts' progress against Daily Assignment Sheets, production area routines, and application of best practices.
- Work a schedule that aligns with guest and business needs (this includes early morning, evening, overnight shifts, and weekends)
- Establish relationships with direct-to-store delivery (DSD) vendors to ensure brand standards such as delivery and merchandising are being met and areas are full and maintained.
- Ensure accurate in-stock by placing store-initiated orders with DSD distributors according to best practices.
- Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and foster a productive relationship with your Starbucks DM, following up on key takeaways from their time in your store.
- Expect and enable team members to stay up-to-date on relevant trends and products.
- Evaluate candidates for open positions and develop a guest-centric team.
- Participate in team onboarding and learning and close knowledge gaps through training and experiences.
- At the direction of ETL, establish clear goals and expectations and hold team members accountable to expectations.
- Become a subject matter expert in federal, state, and local adult beverage laws as they apply to your business and protect your store’s liquor license
- Fulfill key carrying responsibilities, as the business needs, and as a key carrier, follow all safe and secure training and processes.
- Show a service culture that prioritizes the guest service experience. Model, train, and coach expectations to deliver the service standard
- Demonstrate a culture of ethical conduct, safety, and compliance; Lead the team to work in the same way and hold others accountable for this commitment
- Support your Executive Team Leader to and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding the team accountable to working safely to benefit themselves and others
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
- Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching, and team interactions
- Address store needs (emergency, regulatory visits, etc.)
- Support guest services such as backup cashier, order pick up, and Drive-up and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
Food and Beverage Team Member
Target
Methuen, MA
04.2020 - 10.2022
- Deliver an exceptional guest experience, providing a fresh and full shopping experience during all hours of operations, prioritizing the guest’s needs over tasks.
- Uphold and maintain the execution of the Food & Beverage Standards.
- Understand how operational procedures impact shortage and profitability.
- Execute Food & Beverage processes including FDC/RDC replenishment, pulls, stocking, zoning, in-stock routines, data accuracy, culling, rotation, cleaning, Item Removal, signing, and backstock.
- Execute fast-mover inventory by proactively adding and removing items as seasonality, ad, transitions, and demand require
- Follow all food safety requirements as outlined through best practices.
- Use sampling and suggestive selling to promote products and increase sales.
- Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach.
- Engage with guests in a genuine way, which includes asking questions to better understand their specific needs.
- Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
- Always demonstrate a culture of ethical conduct, safety, and compliance.
PART TIME TEACHER
Instituto De Idiomas Sanz (IADIS)
San Francisco De Macorís, República Dominicana
05.2016 - 07.2019
- Supported student by mentoring on classroom management, lesson planning and activity organization
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
Education
Certificate Program - English For Academic Purposes
Wilmington University
New Castle, DE12-2022
Clinical Psychology
Universidad Autónoma De Santo Domingo
San Francisco De Macorís, Dominican Republic12-2015
English as a second language
Universidad Autónoma De Santo Domingo
San Francisco De Macorís, Dominican Republic12-2015
High School Diploma - undefined
Liceo Ercilia Pepin
San Francisco De Macorís, Dominican Republic06-2013
Skills
- Experiential learning
- SMART Board aptitude
- Positive and encouraging
- Research
- Bilingual in Spanish and English
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Store organization
- Time management
- Team building and leadership
- Store opening and closing
- Store operations
Certification
- English Immersion Program | English Speaking, 12/01/15, Universidad Autónoma De Santo Domingo, San Francisco De Macorís, Dominican Republic
- English as a Second Language, Universidad Autónoma De Santo Domingo, San Francisco De Macorís, Dominican Republic
- English for academic purposes, Wilmington university
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Assistant Store Manager
TJX Companies, TJmaxx
02.2025 - 02.2026
Food and Beverage Team Leader
Target
10.2022 - 02.2025
Food and Beverage Team Member
Target
04.2020 - 10.2022
PART TIME TEACHER
Instituto De Idiomas Sanz (IADIS)
05.2016 - 07.2019
Clinical Psychology
Universidad Autónoma De Santo Domingo
English as a second language
Universidad Autónoma De Santo Domingo
High School Diploma - undefined
Liceo Ercilia Pepin
Certificate Program - English For Academic Purposes
Wilmington University