Highly ambitious, ebullient, experienced executive with a successful background in sales, partner relations, marketing, and advertising. Expertise in revenue generation, sales excellence, leading sales teams, market analysis, partner sales and development, sales forecasting and client needs assessments.
Hi, I’m
Aricka Johnson
Houston,Texas
Summary
Overview
15
years of professional experience
1
Certification
Work History
HPE-Hewlett Packard Enterprise
Digital Sales Representative;Sales Support Analyst
01.2023 - Current
Job overview
- Wrote sales slips and sales contracts.
- Supplied sales and marketing support to sales force of various sales reps.
- Boosted sales revenue by implementing effective sales strategies and streamlining the sales process.
- Increased sales revenue by implementing effective sales strategies and coaching the sales development team.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Validated results and performed quality assurance to assess accuracy of data.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Queried databases for information needed for report processing.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Onboarded new partners efficiently, providing them with necessary resources and support to succeed in their respective markets.
- Conducted quarterly business reviews with partners, assessing performance and aligning on future strategies.
- Resolved partner disputes professionally, preserving long-term relationships while addressing issues at hand promptly.
- Developed joint business plans with partners, resulting in increased revenue and market share.
- Strengthened partner relationships by maintaining regular communication and addressing concerns proactively.
Comerica Bank
Senior Relationship Banker II
05.2020 - 01.2023
Job overview
- Increased cross-selling opportunities through identifying clients'' needs and recommending appropriate banking products.
- Provided support during audits by ensuring accurate documentation was maintained for all client interactions.
- Resolved complex customer issues, resulting in increased trust and loyalty among clients.
- Supervised daily branch operations to ensure efficiency, compliance, and a positive customer experience.
- Onboarded new partners efficiently, providing them with necessary resources and support to succeed in their respective markets.
- Strengthened partner relationships by maintaining regular communication and addressing concerns proactively.
- Evaluated potential partnership opportunities based on strategic fit and revenue potential, ensuring alignment with company objectives.
- Handled complex deal negotiations successfully balancing partner needs alongside organizational growth targets securing mutually beneficial agreements.
- Provided product training for partner sales teams, ensuring they were well-equipped to sell our offerings effectively.
Baylor Genetics
Inside Sales Manager
01.2017 - 04.2020
Job overview
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Managed a team of sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Updated accounts and maintained long-term relationships with clients.
- Secured new accounts by strategically pursuing leads, exceeding goals in revenue monthly.
- Trained new inside sales representatives, resulting in improved team performance and increased sales results.
- Increased referrals 100% by building productive partner networks.
- Managed a high-performing inside sales team to exceed company targets and quotas consistently.
Wells Fargo, NA
Senior Relationship Banker
03.2013 - 01.2017
Job overview
- Mentored junior Relationship Bankers, sharing best practices for success in the role.
- Collaborated with branch team members to achieve sales targets and improve overall performance.
- Developed new business by actively prospecting potential customers and maintaining strong referral networks.
- Conducted financial reviews with clients to identify opportunities for additional product offerings or improvements in their current situation.
- Developed summaries to assess each client's participation level and determine targets for follow-up plans.
- Educated customers on online banking and mobile banking applications.
- Cross-sold credit cards, loans and other bank products.
- Generated revenue growth by successfully closing deals on loans, lines of credit, mortgages, and other banking products.
- Successful Partner Relations and Growth.
Education
University of PhoenixTempe, AZ
Bachelor of Science from Business Administration And Management
05.2024
University Overview
- Dean's List - REPEATED
- MAGNA CUM LAUDE GRADUATE
- VARIOUS Scholarships
- 3.75 GPA
- Professional Development: Leadership & Management Certification
Skills
- Target Market Identification
- Online sales techniques
- Sales strategy development
- Performance Tracking
- Business solutions
- Technical understanding
- Customer Referrals
- Marketing Strategies
- Account Management
- Partnership Development
- Team Collaboration
- Client Relationship Building
- Customer Engagement
- Sales Leadership
- Digital marketing proficiency
- Quality Standards
- Branding skills
- Customer Acquisition
- Marketing expertise
- Brand Development
- Advertising Management
- Revenue Generation
- Contract Negotiation
- Market Penetration
- Lead Generation
Affiliations
Affiliations
- Red Cross Volunteer since 1985
- Community Leader/Non Profit Corporation since 2006
Certification
- Certified FCC Licensed, for Broadcasting - Since 1989
Timeline
Digital Sales Representative;Sales Support Analyst
HPE-Hewlett Packard Enterprise
01.2023 - Current
Senior Relationship Banker II
Comerica Bank
05.2020 - 01.2023
Inside Sales Manager
Baylor Genetics
01.2017 - 04.2020
Senior Relationship Banker
Wells Fargo, NA
03.2013 - 01.2017
University of Phoenix
Bachelor of Science from Business Administration And Management
- Certified FCC Licensed, for Broadcasting - Since 1989
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