Arias Soledad
Buda,TX
Summary
Dynamic Owner Operator with extensive experience at Faith Services LLC, excelling in operations management and customer service. Proven track record in optimizing workflow processes, enhancing efficiency, and fostering strong client relationships. Skilled in financial planning and DOT compliance, ensuring safety and satisfaction while driving business growth.
Overview
23
23
years of professional experience
Work History
Owner Operator
Faith Services LLC
Buda, TX
09.2020 - Current
- Developed and implemented operational strategies to enhance service delivery and customer satisfaction.
- Managed daily operations, ensuring compliance with industry regulations and safety standards.
- Streamlined workflow processes, resulting in improved efficiency and reduced turnaround times.
- Trained and mentored staff, fostering a collaborative team environment focused on performance excellence.
- Analyzed market trends to identify growth opportunities and adapt business strategies accordingly.
- Oversaw budgeting and financial management, optimizing resource allocation for profitable operations.
- Cultivated relationships with clients to ensure repeat business and positive referrals.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assessed income and expenses and adapted plans to improve profit levels.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Optimized workflow processes through careful analysis of operational needs and resource allocation.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Operated with safety and skill to avoid accidents and delays.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed routine maintenance on truck to keep in working order.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Delivery Driver
US Foods
Buda, TX
03.2012 - 08.2020
- Operated delivery vehicle safely and efficiently to ensure timely product distribution.
- Loaded and unloaded products, ensuring accuracy in order fulfillment and inventory management.
- Maintained vehicle cleanliness and performed routine inspections to adhere to safety regulations.
- Communicated effectively with warehouse staff to optimize loading processes and minimize delays.
- Utilized GPS technology for efficient route planning, enhancing delivery speed and reliability.
- Assisted in training new drivers on safety protocols and operational procedures.
- Monitored product quality during transport to uphold company standards and customer satisfaction.
- Collaborated with management to identify process improvements and streamline delivery operations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
- Improved delivery accuracy by diligently checking orders before departure.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Enhanced customer trust by providing courteous and professional service during deliveries.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Fostered positive working relationships with regular customers.
- Minimized company liability and risks to loads by obeying traffic laws.
- Inspected load security and checked for damages.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Kept detailed records of deliveries and money received from customers.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Protected people and equipment from hazardous materials by using correct procedures.
- Filled out load paperwork and DOT-mandated log books.
Order Picker
US Foods
Buda, TX
11.2002 - 03.2012
- Operated forklifts and pallet jacks to efficiently transport products within warehouse environment.
- Accurately picked orders based on customer specifications using RF scanning technology.
- Maintained cleanliness and organization of work area to ensure safety compliance.
- Collaborated with team members to improve order fulfillment processes and reduce errors.
- Trained new employees on safe operating procedures and best practices for order picking.
- Conducted inventory checks to ensure stock accuracy and assist in replenishment efforts.
- Implemented streamlined picking strategies that enhanced overall productivity levels.
- Monitored equipment performance, reporting issues promptly for maintenance resolution.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
- Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
- Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Demonstrated versatility within the warehouse workforce by cross-training in multiple roles beyond order picking responsibilities.
- Supported quality assurance initiatives by carefully inspecting products before packaging them for shipment.
- Assisted in managing inventory levels, performing routine cycle counts, and reconciling discrepancies as needed.
- Played a vital role in meeting critical deadlines for customers due to efficient processing of expedited orders.
- Increased productivity by operating various material handling equipment such as pallet jacks, forklifts, and reach trucks when necessary.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept work areas neat, clean and free from debris.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Safely and securely loaded items to prevent damage during transport.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Prepared and checked outbound shipments for accuracy.
- Transported merchandise pallets to move in warehouse.
- Interacted with guests in friendly and knowledgeable way.
- Greeted store customers and discussed needs.
- Recorded daily activities for inventory control.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Managed timely and effective replacement of damaged or missing products.
- Worked with customers to pack items according to specific desires and requirements.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Stocked designated items on shelves, end caps and displays.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Received new stock and input values into computer system.
- Supervised and trained new staff in performing census.
- Maintained store assets with effective loss prevention strategies.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
- Located needed merchandise in inventory using [Type] software and placed on skids for transport to shelves.
- Created and enforced detailed organization processes to increase quality and service standards.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Noted unsafe components inside packages and discussed concerns with supervisors.
Education
Accounting - Accounting And Finance
Weatherford College
Weatherford, TXAssociate Of Applied Science - Culinary
Le Cordon Blue
Austin, TXSkills
- Operations management
- Documentation and reporting
- Business planning
- Hiring
- DOT compliance
- Mechanical recoveries
- Financial planning
- Business operations management
- Accounting principles
- Cashflow management
- Strong work ethic
- Decision-making
- Dependable and reliable
- Customer service
- Customer-oriented
- Equipment operation
- Materials transport
- Vehicle inspections
- Accurate record keeping
- Safe driving practices
- Load security
- Safe driving
- GPS and route planning
- Transportation safety
- Document management
- Vehicle systems
- Vehicle maintenance
- Logistics planning
- Route planning
- Lift up to Number pounds
- Delivery scheduling
- Inclement weather driving
- Route management
- Clean MVR
- Class A commercial Driver's license
- Trailer maintenance
- Route logs
- Tractor-trailer driving specialist
- Commercial driving
- Time management
- Mechanical tools
- Attention to detail
- Loading and unloading
- Verbal and written communication
- Basic maintenance
- Vehicle inspection
- Equipment maintenance
- Emergency response
- Invoice verification
- Trained in State safety regulations
- Efficient trip planner
- Trip planning
- Planning
- Air brake certification
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Owner Operator
Faith Services LLC
09.2020 - Current
Delivery Driver
US Foods
03.2012 - 08.2020
Order Picker
US Foods
11.2002 - 03.2012
Associate Of Applied Science - Culinary
Le Cordon Blue
Accounting - Accounting And Finance
Weatherford College