Arias Steadman
Mountain Home
Overview
18
18
years of professional experience
Work History
Store Manager
O'Reilly Auto Parts
08.2019 - 08.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Level 3 Technician
Lewis Chrysler Dodge Jeep Ram
04.2014 - 08.2019
- Provided clear communication channels between cross-functional teams, facilitating collaboration on critical initiatives that drove business success.
- Mentored junior technicians, sharing valuable knowledge and best practices to enhance team capabilities overall.
- Exceeded annual performance targets consistently throughout tenure as a Level 3 Technician, earning recognition from management for outstanding contributions.
- Implemented efficient workflows by optimizing network configurations and settings.
- Enhanced system performance by conducting regular software and hardware upgrades.
Head Chef/Kitchen Manager
Pine House Cafe and Tavern
02.2009 - 03.2014
- Placed orders to restock items before supplies ran out.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained kitchen staff to perform various preparation tasks under pressure.
Line Cook Supervisor
BJ's Restaurant & Brewhouse
10.2004 - 01.2009
- Coordinated seamless shift transitions by maintaining thorough handover notes and clear communication channels among team members.
- Streamlined communication between front-of-house and back-of-house staff, reducing order errors and enhancing guest satisfaction.
- Overhauled kitchen organization system, increasing workspace functionality and expediting meal preparation times.
- Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
- Oversaw timely completion of daily prep lists, ensuring essential mise en place was readily available for efficient service execution.
- Addressed customer complaints promptly, demonstrating commitment to exceptional service and fostering repeat business.
- Assured food safety compliance by enforcing proper sanitation protocols and adherence to industry regulations.
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Store opening and closing
- Team leadership
- Training and mentoring
Timeline
Store Manager
O'Reilly Auto Parts
08.2019 - 08.2022
Level 3 Technician
Lewis Chrysler Dodge Jeep Ram
04.2014 - 08.2019
Head Chef/Kitchen Manager
Pine House Cafe and Tavern
02.2009 - 03.2014
Line Cook Supervisor
BJ's Restaurant & Brewhouse
10.2004 - 01.2009