Ariauna Neal

• Upheld health code regulations by ensuring proper food handling practices were followed at all times during the cooking process.
• Planned menus by collaborating with management and considering seasonal ingredients.
• Improved team productivity by training new employees on grill station procedures, safety protocols, and company standards.
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• Assisted in reducing labor costs through cross-training in various kitchen positions, increasing overall team flexibility during peak hours or unexpected absences of staff members.
• Enhanced customer satisfaction by consistently preparing high-quality meals according to recipe guidelines and specifications.
• Received numerous compliments from customers for exceptional taste and presentation of dishes prepared at the grill station.
• Developed innovative recipes featuring fresh ingredients that attracted new customers and increased overall sales revenue.
• Reduced food waste and cost by efficiently managing inventory, monitoring expiration dates, and properly storing perishable items.
• Ensured timely meal preparation and delivery for customers by effectively coordinating with servers and kitchen staff.
• Exceled under pressure during busy shifts by maintaining focus on quality control while expediting orders quickly and accurately.
• Promoted a culture of safety in the workplace by diligently following all established protocols for proper use of equipment and handling hazardous materials.
• Contributed to a positive working environment by maintaining open communication among team members, resolving conflicts as they arose.
• Verified order accuracy and quality ahead of service to maintain standards.
• Provided support to crew members through all facets of food preparation and delivery.
• Operated and maintained grills, fryers and other cooking equipment.
• Monitored food temperatures for proper cooking and safe consumption.
• Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
• Trained new team members on kitchen operations and safety protocols.

• Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
• Reconciled cash and checks against computer records at end of shift.
• Responded and assisted customers with account inquiries and updates.
• Entered transactions into computer and issued customer receipts.
• Explained bank services, financial products and applicable fees to customers.
• Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
• Ordered checks, placed stop payment orders and conducted additional special services for customers.
• Identified and reported suspicious behavior to security personnel as appropriate.
• Welcomed customers and offered pleasant service during entire transaction.
• Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
• Directed specific questions to appropriate branch personnel.
  

(Reason for Leaving) : Contract Job

• Documented customer correspondence in CRM to track requests, problems and solutions.
• Fielded customer complaints and queries, fast-tracking them for problem resolution.
• Upheld quality control policies and procedures to increase customer satisfaction.
• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
• Audited customer account information to identify issues and develop solutions.
• Asked probing questions to determine service needs and accurately input information into electronic systems.
• Answered incoming telephone calls to provide store, products and services information.
• Answered customer questions and addressed concerns resulting in reduction in customer complaints.

(Reasons for leaving): Contract Job

• Maintained consistent quality and high accuracy when preparing identical dishes every day.
• Grilled and deep fried various foods from meats to potatoes.
• Organized and labeled stock of ingredients to maintain needed inventory levels.
• Prepped vegetables and ingredients by washing, chopping and dicing.
• Helped train and develop new talent.
• Dressed, seasoned and garnished appetizers and salads to prepare for food service.
• Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
• Modified standard recipes to address customer requests for substitutions or allergen concerns.
• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
• Marinated and pre-cooked various raw meats for appetizers and entrees.
• Completed special orders according to customer dietary needs.
• Maintained cleanliness and organization of line workstations.
• Supported other kitchen team members when needed.
• Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
• Assisted in preparation of menu items ranging from burgers to sandwiches.
• Stored foods in designated areas by following standard wrapping, dating and rotation procedures.

(Reasons for leaving) : Company closed due to COVID-19

• Decorated cakes for special occasions, showers, birthdays and christenings.
• Assisted customers with planning cake vision, including color, theme and size.
• Answered phone calls, put in orders and handled customer disputes or complaints.
• Cleaned display cases, utensils and working spaces to keep sanitary work environment.
• Worked with common cake decorating and baking tools, such as mixers and carving tools.
• Assembled, prepared, decorated and frosted average of [Number] cakes per shift.
• Used pastry bags and tips to pipe messages and decorative roses onto cakes.
• Produced frostings and creams for cakes and other edibles.
• Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
• Used photo cake software to create specialty birthday and anniversary cakes.
• Finished baked goods with glazes, icings and other toppings.

(Reasons for leaving) : Better Job opportunity

• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
• Educated customers on special pricing opportunities and company offerings.
• Upheld quality control policies and procedures to increase customer satisfaction.
• Analyzed customer activity to promote safe and secure environment.
• Made outbound calls to obtain account information.
• Upsold products and services to address customer needs and maximize sales.

(Reasons for leaving ) : School

• Collected payments and provided accurate change.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Helped customers find specific products, answered questions and offered product advice.
• Worked closely with front-end staff to assist customers.
• Processed sales transactions to prevent long customer wait times.
• Accepted cash and credit card payments, issued receipts and provided change.
• Trained new team members in cash register operation, stock procedures and customer services.
• Wrapped items and carefully bagged purchases to prevent merchandise breakage.
• Learned roles of other departments to provide coverage and keep store operational.
• Inspected store products for damage and obtained item replacements for customers.
• Discounted purchases by scanning and redeeming coupons.
• Answered customer questions and provided store information.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Processed refunds for worn, damaged and broken merchandise.

• Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
• Greeted customers and responded to informational requests.
• Processed credit card, EBT and gift certificate payments in electronic computer systems.
• Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
• Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
• Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
• Bagged, boxed or gift-wrapped sold merchandise per customer's request.
• Refilled and rotated items on shelves to maintain well-stocked inventory.
• Maintained cleanliness and presentation of stock room and production floor.
• Greeted customers promptly and responded to questions.
• Complied with cash handling procedures to meet regional cashier variance policy.

(Reasons for leaving): seasonal job

• Operated fryers and grills according to instructions to maintain safety and food quality.
• Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
• Set up and performed initial prep work for soups, sauces and salads.
• Assisted in preparation of menu items ranging from burgers to sandwiches.
• Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
• Set up workstations with needed ingredients, utensils and cooking equipment.
• Prepared quality food and labeled, dated and covered items to preserve freshness.
• Prepped, rotated and stocked fresh products through standardized storage procedures to maximize sales potential.
• Collaborated with team to deliver timely service of items.
• Set up work stations prior to opening to minimize prep time.
  

(Reasons for Leaving): Seasonal Job