Aric Bayer

Enhance guest experiences by providing personalized recommendations and assisting with reservations, questions and requests. Streamline communication between all departments throughout the hotel and restaurant, ensuring efficient service delivery to guests. Maximize guest satisfaction by promptly addressing concerns and resolving issues. Support event planning efforts, contributing to the successful execution of memorable experiences. Implement effective organizational systems with various databases to manage incoming inquiries and track progress on outstanding tasks.

Drove new business development through qualifying leads, building relationships and executing strategic sales. Worked with clients to ensure proper implementation of desired outcome was achieved on every project through entire project life cycle. Created, implemented, and executed sales strategies and presentations to grow new accounts and exceed business revenue goals. Liaised closely with Art Director and Production Coordinators to assure company online store programs were meeting and exceeding expectations. Top clients in portfolio included Cigna, Dermalogica, FOX, Hilton, Honda, NBC and STMicroelectronics.

Icon Blue was acquired by PromoShop in 2018 and my role and book of business transferred accordingly.

Responsible for generating new accounts and maintaining existing book of business for the Los Angeles offices and their respective divisions. Worked closely with clients to identify top talent across a wide array of departments and industry sectors. Delegated sales orders to chosen recruiters to fill both temporary and full-time job openings. Portfolio of clients crossed multiple industry verticals including entertainment, finance, hospitality, law and real estate.

Managed domestic and international sales orders from initial setup to post-production follow-up. Executed sales with an emphasis on planning and execution, prospecting, cross-selling, client retention, cold calling and pipeline development. Attended industry trade shows and expositions to stay abreast of market trends. Ensured clientele was receiving a premium level of service throughout every stage of the sales cycle. Managed and delegated responsibilities to sales assistants to maximize profitability while ensuring client satisfaction.

Assisted the Director of Marketing of the Classroom Books division. Major responsibilities included vendor selection, creating and implementing presentations to senior staff, proofreading and copyediting material for marketing in catalogs, e-commerce and trade shows across the country. Organized travel arrangements, business luncheons, trade shows, and other promotional functions. Managed marketing materials for an entire division. Involved in product development and assisted in creating prototypes for domestic and international marketing campaigns and territory sales representatives.