Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Geotechnical Driller
Riner Engineering, Inc.
11.2021 - Current
Skilled at working independently and collaboratively in a team environment with assistants, loggers, and engineers.
Proven ability to learn quickly and adapt to new situations in the field.
Worked well in a team setting, providing support, guidance, and leadership to all involved.
Completed projects assigned by engineers before expected deadline to keep workflow consistent and productive.
Maintain strict day-to-day schedule in order to always provide consistent results.
Lawn Application Technician
Weed Man Lawn Care Services
02.2019 - 11.2021
Developed strong product knowledge to provide informed recommendations based on individual client needs.
Maintained detailed records of client interactions, ensuring proper follow-up and resolution of issues related to their specific lawn care needs.
Maintain a clean work truck to ensure desired public image while traveling to and from clients homes.
Contributed to sales growth by upselling products and services based on individual client requirements.
Used various computer programs to reliably and accurately give estimates and quotes to prospective clients.
Pool Service Technician
Stewart Pools, Inc.
04.2017 - 02.2019
Enhanced pool water quality by conducting regular chemical testing and adjusting levels as necessary.
Maintained optimal equipment performance with routine inspections, repairs, and replacements.
Reduced service call times by streamlining work processes and organizing tools effectively.
Educated clients on proper pool care techniques, resulting in reduced maintenance issues and longer-lasting equipment lifespan.
Increased client retention through the delivery of exceptional customer service and communication skills.
Customer Service Associate IV
Lowes Home Improvment
08.2016 - 04.2017
Maintained a high level of product knowledge, providing accurate information to customers.
Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Provided personalized support for each client, tailoring solutions based on individual circumstances and preferences.
Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.