Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Barback/Management Trainee
Little Woodrows
09.2021 - Current
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Sat in on disciplinary hearings to learn about conflict resolution in workplace.
Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
Pool Manager
Parks And Recreation Department
05.2020 - 08.2021
Maintained filtration system and other aquatic systems within facility to support proper operations.
Oversaw and managed lifeguard staff by monitoring attendance and performance.
Created and maintained detailed reports of daily, weekly and monthly operations.
Restored customer loyalty by resolving complaints with workers, activities or services rendered.
Hired, trained and evaluated team members to meet departmental standards and goals.
Assigned work to staff, set schedules, and motivated strong performance in key areas.
Education
Bachelors - Business Administration And Management
Texas Tech University
Lubbock, TX
12.2022
Skills
Manager Coaching and Training
Process Improvement
Customer Relationship Management
Disciplinary Action
Staff Management
Team Leadership
Verbal and Written Communication
Supplier Relations
Timeline
Barback/Management Trainee
Little Woodrows
09.2021 - Current
Pool Manager
Parks And Recreation Department
05.2020 - 08.2021
Bachelors - Business Administration And Management