I am a loyal and trustworthy employee , capable of to learn and willing to adapt to any job. I'm a competent, and hard working employee with the ability to achieve tasks when working alone or as part of a team.
Overview
5
5
years of professional experience
Work History
Lifeguard
TAO
02.2023 - Current
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Provided friendly customer service to guests and addressed concerns.
Monitored safety of guests in and around swimming pool.
Attentively monitored swimmers to identify distress.
Educated patrons on safety protocols and enforced safety rules.
Server
Bjs Restaurants Inc
02.2021 - 09.2023
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Bussed and reset tables to keep dining room and work areas clean.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Explained menu items and suggested appropriate options for food allergy concerns.
Lifeguard Supervisor
Resorts World Casino
01.2021 - 08.2022
Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.
Scheduled [Number] lifeguards to provide adequate coverage of pool areas during operating hours.
Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
Crew Trainer
McDonald's Restaurant
09.2018 - 05.2020
Trained other employees in customer service, food safety, and performance requirements.
Set positive example for team members by providing high-quality, efficient service.
Taught new team members correct procedures for all areas of operations.
Greeted customers with smile and provided friendly service to professionally handle every need.
Mentored junior employees to improve performance, food safety, and customer service.
Designed and executed training programs for new and existing crew members to provide knowledge, skills and techniques in performing tasks.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.