Arica Dixon
Dayton
Summary
Skilled in expediting, administrative operations, and call center support. stock control, merchandising, and accounts receivable. Proficient in Microsoft Word, and Outlook, with a strong grasp of applications. Known for ensuring safety principles and compliance across industries, including health insurance and automotive. Adept at testing software, coatings, and electronics, with a background in mass production and packaging with a proven track record in quality performance enhancement. Excels in communication and demonstrates exceptional courtesy in all interactions.
Overview
35
35
years of professional experience
Work History
Production Worker
AM PM Employment:Lewisburg Container
Dayton
02.2023 - Current
- Worked to help company meet its goals by providing services to assure company products are correctly prepared and updated for readily shipments.
Electronic Tester
Hour Staffing, Inc
Dayton
12.2022 - 12.2022
- Electronic Tester Responsible for Inspecting equipment and hardware for quality and functionality to December 2022
- Test various electrical, hardware, and software products
- Run test software and report findings
Production Associate
BarryStaff Inc/PUI Audio
Dayton
03.2022 - 11.2022
- Worked in Warehouse setting providing safe production performance; Packing speakers. Removing speakers to prep for coating machine, once out of machine placed speakers back into there packaging and back into box.
- ASPM: Operated machines that makes plastic parts, trimmed, inspect, and pack parts.
Production Worker
ADECCO Temp agency/P&G
Dayton
09.2021 - 03.2022
- Responsible for providing daily services by packaging and boxing products in preparation for display.
Medical Records Clerk/Receptionist
Crown Staffing Solutions, L.L.C./ Dayton Eye Surgery Center
Dayton
11.2017 - 09.2021
- Performed data entry daily, Put together medical record charts in order for scanning. Scanned charts into computer. Filed and updated medical records room, ensured neat and organized. Put together medical records charts after procedures. Machine Operator 11TH Hour Staffing -Dayton, OH
- Assisted the healthcare provider in providing patient care by retrieving medical records, test results, medical supplies and other items
Innomark Communications
11.2016 - 09.2017
- Used computer to operate machine bed to cut advertise products, used Ticket that specified methods to be used in accordance with client's requirements.
- Used a variety of tools to sustain improvement of key performance metrics.
- QA inspection
Belflex Staffing
Dayton
01.2015 - 01.2016
- Specialist using visual and hand procedures.
- Implemented methods ensuring compliance with regulations according to client's requirements.
- Pioneer automotive/used computers to test update and write information on radio unit, ensured accurate and complete before moving to next station.
Hazards Insurance Processor
Assurant
01.2013 - 01.2015
- Completed daily Data Entry in a timely manner, impute information using computerized data entry for tracking and data gathering
- Communicated with staff to help promote Team environment
Invoice Clerk
Hormel Food Corporation
Dayton
10.2009 - 04.2013
- Provided clients with invoices using prompt and courteous service
- Completed filling, mail and stocking daily.
- Data entry Input information using Word and Excel, communicated with both Excel and Hormel staff which helped promote Team environment.
Customer Service Representative
Instant Tax Service, Seasonal
01.2008 - 01.2009
- Educated and provided information on services offered
- Scheduled appointments as needed
- Provided tax services to existing and new customers
- Responded to inbound/outbound calls regarding services and products offered
- Entered, tracked and provided status updates on orders/invoices
Clerical Support
Staffing Firm Confidential
01.2006 - 01.2008
- Client/Position: Raymond Behavioral Healthcare, Medical Clerk.
- Responded to inquiries/requests for medical records.
- Prepared, updated and filed medical records for patients.
- Client/Position: Victoria’s Secret Direct, Order Entry Clerk.
- Fashion Consultant Victoria’s Secret Direct 2004 to 2005
- Inbound call center for customers ordering merchandise from catalogs and internet.
- Advised on status of items - back-ordered, estimated date of availability.
- Consulted on pricing, shipping and payment options
- Entered and processed orders, provided follow up as necessary
Assembled products under direction production staff
BDS
01.2001 - 01.2004
- General Production Support
- Picked and packed merchandise in preparation for shipping to the customer.
- Assembled products under direction production staff.
CSR/Data Processor
GE Card Services
01.1996 - 01.2001
- Inbound/outbound call center for accountholders.
- Updated general account information, Entered and processed applications from clients.
- U.S Navy NSWC B/S Coronado
Department Administrative Assistant/Boat Support
Naval Special Warfare Center
San Diego
01.1991 - 01.1996
- Assisted in development of the 6V62 Course for Naval Special Warfare Center.
- Assisted in weekly fund raising event for department program used to improve morale.
- Front desk POW and sounding and security.
- Completed underway evolutions in support of basic underwater demolition for/Seal training.
Education
Diploma - undefined
Dunbar High School
DaytonAssociate of Applied Science - Criminal Justice
Lincoln College of Technology
Dayton10.2017
Skills
- Fast Learner
- Expediting
- Administrative Operations
- Call Centers
- Customer Service
- Strategies of Pricing
- Coatings
- Testing (Software)
- Catalogues Expert
- Medical Records
- Data Entry Skills
- Stock Control
- Accounts Receivable
- Safety Principles
- Knowledge of Packaging and Processing
- Microsoft Word
- Production Support
- Microsoft Excel
- Typing Skills
- Microsoft Office
- Microsoft Outlook
- Communication Skills
LANGUAGES
English
Timeline
Production Worker
AM PM Employment:Lewisburg Container
02.2023 - Current
Electronic Tester
Hour Staffing, Inc
12.2022 - 12.2022
Production Associate
BarryStaff Inc/PUI Audio
03.2022 - 11.2022
Production Worker
ADECCO Temp agency/P&G
09.2021 - 03.2022
Medical Records Clerk/Receptionist
Crown Staffing Solutions, L.L.C./ Dayton Eye Surgery Center
11.2017 - 09.2021
Innomark Communications
11.2016 - 09.2017
Belflex Staffing
01.2015 - 01.2016
Hazards Insurance Processor
Assurant
01.2013 - 01.2015
Invoice Clerk
Hormel Food Corporation
10.2009 - 04.2013
Customer Service Representative
Instant Tax Service, Seasonal
01.2008 - 01.2009
Clerical Support
Staffing Firm Confidential
01.2006 - 01.2008
Assembled products under direction production staff
BDS
01.2001 - 01.2004
CSR/Data Processor
GE Card Services
01.1996 - 01.2001
Department Administrative Assistant/Boat Support
Naval Special Warfare Center
01.1991 - 01.1996
Diploma - undefined
Dunbar High School
Associate of Applied Science - Criminal Justice
Lincoln College of Technology