Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Arica Frazier

Ellendale,DE

Summary

Ambitious Certified Nursing Assistant with extensive experience in patient care and hospital administrative functions. Strong communication skills combined with ability to evaluate and advocate for patient needs. Proven history of cultivating strong patient rapport to provide exceptional care and patient education.

Empathetic CNA commended for chart accuracy, effective team collaboration and unprecedented patient relations. Interacts with patients from diverse cultures and backgrounds. In-depth knowledge of medical terminology and HIPAA regulations.

DE-Certified CNA bringing 11 years of experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities.

Proficient in mobility and personal hygiene support. Detail-oriented Certified Nursing Assistant with 11 years of healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.

Overview

19
19
years of professional experience
1
1
Certification

Work History

CNA

The Moorings At Lewes
04.2023 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Rural Carrier Associate

USPS
05.2022 - Current
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
  • Sorted mail according to order of address appearance for easy access in field.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Mental Health Technician

Dover Behavioral Health Systems
08.2019 - 02.2020
  • Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
  • Accompanied new patients to unit and recorded vital signs to establish baseline record upon facility arrival.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Counseled and mentored clients on substance use and life choices.
  • Charted on each patient daily.
  • Applied interventions when necessary, including clients wanting to leave against medical advice (AMA).

Direct Support Professional Caregiver

State Of Delaware
04.2016 - 01.2020
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Maintained appropriate filing of personal and professional documentation.
  • Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations.
  • Monitored and assisted residents through individual service plans.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Remained alert to problems or health issues of clients and competently responded.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

CNA

State Of Delaware
10.2012 - 04.2016
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Transported patients between rooms and appointments or testing locations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering topical/rectal treatments and evaluating patient needs.

Administrative Assistant

White's Family Trucking
06.2004 - 10.2012
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Education

State Certified - CNA Certification

Sussex Tech Adult Division
Georgetown, DE
08.2012

No Degree - Medical Assisting

Star Technical Institute
Upper Darby, PA
03.2009

High School Diploma -

Seaford Senior High School
Seaford, DE
06.2000

Skills

  • Relationship development
  • First Aid/CPR
  • Problem resolution
  • Organization
  • Team building
  • EMR Systems
  • Companionship and Emotional Support
  • Quality Assurance Controls
  • Mobility Assistance Needs Understanding
  • Responding to Emergencies
  • Medications Familiarity
  • Family Support and Assistance

Certification

  • CNA - Certified Nurse Assistant

Timeline

CNA

The Moorings At Lewes
04.2023 - Current

Rural Carrier Associate

USPS
05.2022 - Current

Mental Health Technician

Dover Behavioral Health Systems
08.2019 - 02.2020

Direct Support Professional Caregiver

State Of Delaware
04.2016 - 01.2020

CNA

State Of Delaware
10.2012 - 04.2016

Administrative Assistant

White's Family Trucking
06.2004 - 10.2012

State Certified - CNA Certification

Sussex Tech Adult Division

No Degree - Medical Assisting

Star Technical Institute

High School Diploma -

Seaford Senior High School

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