Arica LaMantia
Fort Lee,NJ
Summary
Business student at Liberty University Online, knowledgeable in music theory and production. Flexible Team member recognized for completing quality work with minimal supervision. Hardworking employee with customer service, multitasking and time management abilities. Dedicated personal assistant with excellent experience in the media/entertainment industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Personal Assistant
Transformation Life Church
06.2023 - Current
- Edited videos using Adobe Premiere by adding graphics, titles, audio and special effects
- Created broadcasting, advertisement and film content
- Planned shoots, scheduled talent and oversaw set up for filming
- Creatively developed and filmed various professional video content
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties
- Organized personal and professional calendars with reminders for upcoming meetings and events
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
Team Member
Dunkin' Donuts
07.2021 - 06.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Demonstrated leadership by making improvements to work processes and helping to train others
- Operated cash register or POS system to receive payment by cash, check and credit card
- Kept customer and food preparation areas clean and well-organized
- Completed side tasks by restocking condiments and cleaning refrigerators
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards
- Made and served co ee, tea and fountain drinks
- Scooped ice cream for sundaes and made milkshakes for patrons.
Hostess
Outback Steakhouse
12.2020 - 05.2021
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
- Greeted incoming guests to escort to assigned dining area and present menus
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty
- Built positive relationships with other front-of-house and kitchen staff
- Stayed attentive to server availability and table turnover to quickly seat guests
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Education
Bachelor of Science - Music Business
Liberty University
Lynchburg, VA05.2026
College - Business Administration
Pace University
New York, NY05.2023
High School Diploma -
Fort Lee High School
Fort Lee, NJ06.2022
Skills
- Video Production
- Photography
- Video Editing
- Social Media Management
- Leadership
- Creative Writing
- Problem-Solving
- Positive Attitude
- Calendar Management
- Event Planning
Timeline
Personal Assistant
Transformation Life Church
06.2023 - Current
Team Member
Dunkin' Donuts
07.2021 - 06.2023
Hostess
Outback Steakhouse
12.2020 - 05.2021
Bachelor of Science - Music Business
Liberty University
College - Business Administration
Pace University
High School Diploma -
Fort Lee High School
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