Ariceidy Yarissa Bell Leonardo
Cleveland,OH
Summary
I’m looking forward to use this area to growth, learn and commit get the opportunities to prove my abilities by accepting challenges, Help others is my passion.
Overview
10
10
years of professional experience
Work History
Independent Driver
Amazon
02.2024 - Current
- Delivering Packages To Customers
Assistant Manager
Allied Property Management
Cleveland, OH
09.2023 - 02.2024
- Communicated regularly with customers to gain insights into their needs.
- Inspected vacated units upon turnover to determine necessary repairs or cleaning needs prior to new tenancy.
- Provided support to the Property Manager as needed.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Maintained accurate records of rent payments received from tenants.
- Performed administrative duties such as filing paperwork and scheduling appointments.
- Handled tenant inquiries, complaints, requests for repairs or other services.
- Collected monthly assessments, rental fees, deposits and payments.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Assistant Manager/Cashier
Auntie Annes and Cinnabon (Airport)
11.2021 - 09.2023
- Take customer orders and process payment
- Help customer with any issues with payments or apps
- Provide fast and courteous customer service
- Managed customer service inquiries and complaints in a timely manner.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Amazon Warehouse
11.2018 - 11.2021
- Packing
- Problem Solving
Assistant Manager/Secretary
Affordable Cleveland Rental Properties
03.2018 - 11.2018
- Handled tenant inquiries, complaints, requests for repairs or other services.
- Customer Services
- Assisting Tenants with any issues
- Touring Properties
- Collected monthly assessments, rental fees, deposits and payments.
- Updated vacancy postings on websites such as Craigslist and Zillow.
- Provided support to the Property Manager as needed.
- Prepared rental contracts and lease agreements for tenants.
- Maintained accurate records of rent payments received from tenants.
- Completed lease applications and verifications, notifying prospects of results.
- Inspected properties regularly to identify deficiencies and schedule repairs.
Assistant Manager/Cashier
Auntie Annes and Cinnabon (Airport)
03.2015 - 03.2018
- Take customer orders and process payment
- Help customer with any issues with payments or apps
- Provide fast and courteous customer service
Education
High School Diploma -
Lincoln West
01.2012
Skills
- Strong Work Ethic
- High Motivation
- Strong Leadership
- Good Communication
- Capable for Problem Solving
- Customer service
- Bilingual
- Multitasking
- Conflict resolution
- Self motivation
- Team collaboration
Languages
- Spanish
- English
Personal Information
- Date of Birth: 09/15/94
- Nationality: Dominican
- Marital Status: Married
Timeline
Independent Driver
Amazon
02.2024 - Current
Assistant Manager
Allied Property Management
09.2023 - 02.2024
Assistant Manager/Cashier
Auntie Annes and Cinnabon (Airport)
11.2021 - 09.2023
Amazon Warehouse
11.2018 - 11.2021
Assistant Manager/Secretary
Affordable Cleveland Rental Properties
03.2018 - 11.2018
Assistant Manager/Cashier
Auntie Annes and Cinnabon (Airport)
03.2015 - 03.2018
High School Diploma -
Lincoln West