Aricela Valencia
Midland,TX
Summary
I am a very detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I have years of experience as a manager and have very high organizational skills. This helps me perform any task on a deadline in the corresponding amount of time.
Overview
6
6
years of professional experience
Work History
Manager
Custom Touch Village
07.2023 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Developed detailed plans based on broad guidance and direction.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Administrative Coordinator
Marcy Place
06.2018 - 07.2023
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
- Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
- Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
- Ensured compliance with company policies by maintaining up-to-date knowledge of regulations and conducting regular audits of procedures.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Developed strong working relationships with vendors, negotiating favorable contract terms while ensuring timely delivery of goods or services.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Assisted management with special projects to complete all tasks by deadlines.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained office calendars to track important dates and deadlines.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
- Monitored and directed incoming mail and prepared outgoing mail.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Lead Medication Aide
Marcy Place
06.2018 - 07.2023
- Improved medication administration accuracy by implementing a streamlined process for medication distribution.
- Reduced medication errors through thorough staff training and consistent monitoring of medical records.
- Enhanced patient safety by conducting regular audits of medication storage and inventory management practices.
- Collaborated with healthcare team members to develop individualized care plans for patients, ensuring accurate and timely medication administration.
- Mentored new Medication Aides, sharing best practices for safe and effective drug administration to enhance overall team performance.
- Established rapport with patients and their families, providing education on prescribed medications and their usage instructions to foster adherence to treatment plans.
- Utilized strong critical thinking skills when faced with complex medication administration scenarios, allowing for prompt resolution and minimal impact on patient care.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Reordered medication to maintain adequate supply.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Monitored patient responses to medication to report adverse reactions quickly.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Turned and repositioned patients to prevent bedsores.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Upheld infection control and prevention policies across different patient-facing areas.
- Supported needs of 38+ residents under long-term care.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Followed directions of licensed nurses to administer medications and treatments.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
No Degree - Nursing
Howard College
Big Spring, TX05.2026
High School Diploma -
Coahoma High School
Coahoma, TX05.2018
Skills
- Financial Management
- Business Administration
- Expense Tracking
- Contract Management
- Policy Implementation
- Staff Development
- Marketing
- Time Management
- Complex Problem-Solving
- Verbal and written communication
- Team Leadership
- Staff Management
- Customer Relationship Management (CRM)
- Staff Training and Development
Timeline
Manager
Custom Touch Village
07.2023 - Current
Administrative Coordinator
Marcy Place
06.2018 - 07.2023
Lead Medication Aide
Marcy Place
06.2018 - 07.2023
No Degree - Nursing
Howard College
High School Diploma -
Coahoma High School
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