Aricka Johnson
Payson,AZ
Summary
Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care, triage, and care coordination in a fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.
Overview
21
21
years of professional experience
Work History
RN, Emergency Department, Clinical Manager
Banner Payson Medical Center
02.2019 - Current
- Provided direct patient care, stabilized patients, and determined the next course of action.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Assessed patient conditions promptly upon trige to determine appropriate interventions and prioritize care needs.
- Investigated and resolved issues affecting hospital operations and patient care.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Provided emotional support to patients and their families.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Audited charts and reviewed clinical documents to verify accuracy.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Worked flexible hours across night, weekend, and holiday shifts.
- Leveraged feedback and process improvement opportunities to create a safer and healthier environment and increase patient satisfaction.
- Oversaw delivery of care for patients in the Emergency Department, providing direct care, delegating nursing assignments, and supervising a team comprised of nurses, paramedics, ED techs, and unit clerks.
- Conveyed treatment options, diagnosis information, and home care techniques to patients and caregivers to continue care consistency.
Registered Nurse, Medical-Surgical Unit
Banner Payson Medical Center
12.2018 - Current
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Evaluated patient histories, complaints, and current symptoms.
- Monitored patient reactions after administering medications and IV therapies.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Monitored hemodynamic variances to identify signs of life-threatening complications.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Implemented fall prevention strategies to minimize patient injuries and promote a safe environment within the medical-surgical unit.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
CNA
Hospice Compassus
Payson, AZ
2003.01 - 2014.01
- Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
- Enabled family members'' involvement in the hospice experience through effective communication and emotional support.
- Starting working in Hospice shortly after graduating from high school. I did home visits and inpatient care. Starting in Hospice sparked my interest in becoming a nurse. While working for Hospice I started a family and put my career on hold. During the 11 years, I did have an approximate 2-year gap working for Compassus.
Education
Associate of Science - Nursing
Eastern Arizona College
Thatcher, AZ05.2018
Skills
- Direct Patient Care
- Hospice Care
- Patient Condition Monitoring
- Employee Evaluation
- Precepting
- ADL Assistance
- Maintaining privacy
- Emergency Response
- Monitoring Vital Signs
- Vaccine administration
- Trauma Nursing Core Course (TNCC)
- BLS
- ACLS
- PALS
- NRP
- ENPC
- IV Ultrasound
- IO
Timeline
RN, Emergency Department, Clinical Manager
Banner Payson Medical Center
02.2019 - Current
Registered Nurse, Medical-Surgical Unit
Banner Payson Medical Center
12.2018 - Current
CNA
Hospice Compassus
2003.01 - 2014.01
Associate of Science - Nursing
Eastern Arizona College