Arieal Moll
Fairview Heights,IL
Summary
Reliable and customer-focused retail professional with strong attention to detail and clear communication skills. Experienced in fast-paced service environments, handling transactions accurately, following procedures, and maintaining a calm, professional presence with customers and coworkers. Consistent, adaptable, and dependable.
Overview
7
7
years of professional experience
Work History
Mail Room Clerk
Southwestern Illinois College
Belleville IL
01.2024 - 08.2025
- Managed daily mail distribution operations, ensuring timely delivery to all departments.
- Trained new staff on mail processing procedures and safety protocols for efficient workflow.
- Implemented a tracking system for incoming and outgoing packages, improving accountability and retrieval times.
- Streamlined sorting processes by introducing new organizational methods, increasing efficiency in mail handling.
- Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
- Processed outgoing mail with a high level of accuracy, including weighing packages and calculating appropriate postage fees.
- Provided exceptional customer service by promptly addressing questions or concerns from employees regarding their incoming or outgoing mail.
Licensed Real Estate Broker
Self Employed Realtor
Edwardsville IL
02.2021 - 08.2023
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Assisted clients in financial planning for purchase.
- Compared properties possessing similar features to determine competitive market prices.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Managed roster of clients to send announcements and information on new properties.
- Arranged for inspections and surveys of sold properties.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments
Assistant Property Manager
KH Properties, LLC
11120 Graben Dr, St. Ann, MO
08.2018 - 01.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Kept accurate records of all resident and tenant correspondence.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Processed security deposit refunds.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Skills
Real Estate Practices
Market Monitoring
Purchase Agreements
Payment Collection
Customer Satisfaction
Lead Generation
Leasing and Sales
Disturbance Handling
Financing Coordination
Sales and Marketing
Spreadsheet Management
Database Management
Education
High School Diploma -
Triad High School
Troy, IL 2008 - 2013
Community outreach and fundraising
For the past 2 years, I've helped raise several thousand dollars for cancer research for organizations such as Pedal for the Cause and St. Jude Hospital by actively engaging with local community and businesses.
Timeline
Mail Room Clerk
Southwestern Illinois College
01.2024 - 08.2025
Licensed Real Estate Broker
Self Employed Realtor
02.2021 - 08.2023
Assistant Property Manager
KH Properties, LLC
08.2018 - 01.2021
High School Diploma -
Triad High School
2008 - 2013