Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Arieana Bromfield

Maywood,NJ

Summary

Dedicated and motivated professional with extensive customer service experience as well as experience in various other roles, demonstrating a strong ability to adapt to new environments and tasks. Proven skills in teamwork, time management, people management, and problem-solving, contributing to efficient operations and positive workplace dynamics. Eager to learn and grow, with a strong work ethic and a commitment to delivering quality results. Seeking to leverage hands-on experience and a proactive attitude in a challenging new position.

Overview

8
8
years of professional experience
1
1
Certification

Work History

ABA Technician

Lighthouse ABA Therapy
08.2024 - Current
  • Consistently collected data on client progress, ensuring accurate measurement of skill acquisition and goal achievement.
  • Ensured child safety and proper emotional regulation.
  • Implemented creative methods for teaching social skills, including role-play scenarios, video modeling, and group activities.
  • Reduced maladaptive behaviors with the implementation of function-based interventions.

Barista

Starbucks
10.2023 - 07.2024
  • Accurately rang up customer orders at POS in store and on drive-thru.
  • Prepared in person, mobile, and delivery orders to specification.
  • Packaged delivery orders.
  • Monitored drive-thru times.
  • Restocked
  • Cleaned
  • Made menu recommendations based on customer preferences.
  • De-escalated customer issues if possible.

Seasonal Bridal Sales Associate

David's Bridal
01.2024 - 03.2024
  • Assisted brides with wedding dress selection based on preference and budget.
  • Helped style bridesmaids, flower girls, and high schoolers attending prom.
  • Kept the store neat and organized by returning all unpurchased merchandise to the appropriate area.
  • Accurately rang up customer purchases.
  • Assisted in scheduling follow up appointments for tailoring.
  • Steamed and tagged garments.

Barista Shift Supervisor

Harris Teeter Licensed Starbucks
02.2022 - 05.2023
  • Trained and supervised new baristas.
  • De-escalated customer issues.
  • Helped create work schedules.
  • Reported any major issues to upper management.
  • Ensured the quality and accuracy of products.
  • Performed opening and closing duties.
  • Completed inventory checks.
  • Ordered and organized inventory.
  • Rang up customers at POS.
  • Prepared customer orders to specifications.
  • Restocked
  • Cleaned
  • Occasionally assisted in other departments of the grocery store such as the Deli or on the cash registers.

Front End Cashier

Whole Foods Market
10.2021 - 02.2022
  • Rang up customer grocery items.
  • Accurately identified produce items for them to be correctly rang up.
  • Completed pickup, delivery, and catering orders.
  • Restocked shelves with take-back items.

Amazon Delivery Driver

West Caldwell Station
08.2020 - 09.2021
  • Picked up company branded cargo van and company hand-held device in the morning.
  • Followed the station manager's safety instructions on entering the station for load-out.
  • Loaded cargo van with 150+ packages daily.
  • Communicated any package discrepancies with station workers and the station manager prior to exiting the station.
  • Followed the station manager's safety instructions on exiting the station after load-out.
  • Used company hand-held device to navigate to all delivery locations.
  • Strictly followed traffic laws while being monitored via driving app.
  • Successfully delivered all deliverable packages daily within an 8-hour period or less.
  • Communicated with customers, dispatch, and/or the Amazon driver helpline about any delivery location issues.
  • Returned to station with any undeliverable packages at EOD.
  • Checked in with dispatch to return van keys and company device at EOD.

Seasonal Front End Cashier

Lowe's
04.2020 - 07.2020
  • Accurately rang up customer items with all applicable discounts at POS.
  • Correctly identified various parts, screws, etc, to be able to accurately ring them up.
  • Monitored self-checkout.
  • Picked items to fulfill online orders in a timely manner.
  • Assisted customers with locating items in store.
  • Restocked the front-end of store.

Full-time Babysitter/Nanny

Care.com
01.2020 - 03.2020
  • Actively supervised children while their parents were away.
  • Ensured child safety.
  • Made sure the child/children had eaten properly.
  • Kept the child/children entertained through reading books or play time.
  • Helped the child/children clean up their rooms and play area.
  • Helped with homework, tutoring, and any learning delays.
  • Communicated progress as well as any incidents with parents.

Administrative Assistant/Purchasing Assistant

The Challenge Printing Company
01.2019 - 10.2019
  • Performed daily data entry pertaining to the performance of a multitude of printing machines (the company did pharmaceutical printing).
  • Ordered office supplies.
  • Filed many invoices on a daily basis.
  • Faxed important documents.
  • Sent out emails to colleagues to request signatures on important documents.
  • Assisted the purchasing agent with daily duties.
  • General office work.

Shift Lead

Penang Street
07.2018 - 01.2019
  • Performed daily opening and closing.
  • Balanced the cash drawer.
  • Filled out the daily bank slip.
  • Trained and supervised new coworkers.
  • De-escalated customer issues.
  • Took customer orders at POS.
  • Made recommendations based on customer preferences.
  • Processed payments.
  • Packaged take-out orders.
  • Alerted customers when their orders were ready via buzzer.
  • Made various flavors of hand rolled ice cream from scratch.
  • Accurately took phone orders.
  • Restocked.

Server

Bobby's Burger Palace
11.2016 - 01.2018
  • Took customer orders at POS.
  • Processed payments.
  • Made menu suggestions based on customer preferences.
  • Promptly brought orders to tables.
  • Packaged take-out orders.
  • Bussed tables after customers dined in.
  • Communicated any special requests with BOH staff.
  • Performed various side-jobs such as restocking.

Education

B.A. - Organizational Leadership

Arizona State University
10.2024

Some College - Fashion Studies and Business Administration

Montclair State University
Montclair, NJ
05.2021

Skills

  • POS
  • Supervising
  • Opening Processes
  • Closeout Processes
  • Scheduling
  • Time Management
  • Shift Management
  • Customer Service
  • Typing
  • Food Service
  • Food Prep
  • Babysitting
  • Microsoft Office
  • Filing Paperwork
  • Invoicing
  • Data Entry
  • Scanning
  • Faxing
  • Inventory
  • Emailing
  • Barista Experience
  • Microsoft Word
  • Delivery Driver
  • Childcare
  • Nannying
  • Food Safety
  • MS Excel
  • Cashiering
  • Merchandising
  • Illustration
  • Restaurant Server
  • Order Picking
  • Food Handling
  • Fashion Design
  • Fashion Styling
  • Driving
  • Serving
  • Sales
  • Time management
  • Painting
  • Sketching
  • Color Theory
  • Cash Handling
  • Leadership
  • Purchasing
  • Basic Math
  • Marketing
  • Organizational skills
  • Volleyball
  • Sports Coaching

Certification

  • Driver's License
  • CPR Certification
  • Food Handler Certification

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

ABA Technician

Lighthouse ABA Therapy
08.2024 - Current

Seasonal Bridal Sales Associate

David's Bridal
01.2024 - 03.2024

Barista

Starbucks
10.2023 - 07.2024

Barista Shift Supervisor

Harris Teeter Licensed Starbucks
02.2022 - 05.2023

Front End Cashier

Whole Foods Market
10.2021 - 02.2022

Amazon Delivery Driver

West Caldwell Station
08.2020 - 09.2021

Seasonal Front End Cashier

Lowe's
04.2020 - 07.2020

Full-time Babysitter/Nanny

Care.com
01.2020 - 03.2020

Administrative Assistant/Purchasing Assistant

The Challenge Printing Company
01.2019 - 10.2019

Shift Lead

Penang Street
07.2018 - 01.2019

Server

Bobby's Burger Palace
11.2016 - 01.2018

B.A. - Organizational Leadership

Arizona State University

Some College - Fashion Studies and Business Administration

Montclair State University
Arieana Bromfield