Arieana Gomez
Syracuse
Summary
Organized and dependable healthcare professional with hands-on experience in administration at Bishop Rehabilitation & Nursing. Familiar with HIPAA guidelines, scheduling, and supporting day-to-day patient care operations. Known for keeping things running smoothly, staying on top of details, and helping create a better experience for both patients and staff.
Overview
9
9
years of professional experience
Work History
Unit Clerk
Bishop Rehabilitation & Nursing
07.2023 - Current
- Managed patient records and ensured accurate documentation in compliance with healthcare regulations.
- Assisted nursing staff with scheduling and coordinating patient appointments efficiently.
- Facilitated communication between departments to streamline patient care processes.
- Operated office equipment and maintained inventory of supplies to support daily operations.
- Processed admissions and discharges, ensuring smooth transitions for patients.
- Implemented filing system improvements that enhanced retrieval speed of patient information.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
Medical Scheduler
Empire Dermatology
06.2022 - 07.2023
- Scheduled patient appointments using electronic health record systems to optimize clinic workflow.
- Managed inbound calls, providing accurate information on services and appointment availability.
- Coordinated with medical staff to ensure timely patient check-ins and efficient scheduling practices.
- Verified insurance information and collected necessary patient documentation prior to appointments.
Manager
Mcdonald’s
09.2016 - 06.2022
- Developed schedules to align staffing with peak business hours, improving service speed.
- Supervised daily operations, ensuring efficient service and adherence to quality standards.
- Trained and mentored team members on operational procedures and customer service excellence.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Monitored food safety compliance, conducting regular checks and staff training sessions.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
Education
High School Diploma -
Institute of Technology At Syracuse Central
Syracuse, NYSkills
- HIPAA compliance
- Preparing charts
- Documentation skills
- Multi-line phone system
- Appointment coordination
- Reception oversight
- Strong organization
- Follow-up skills
- Schedule management
Timeline
Unit Clerk
Bishop Rehabilitation & Nursing
07.2023 - Current
Medical Scheduler
Empire Dermatology
06.2022 - 07.2023
Manager
Mcdonald’s
09.2016 - 06.2022
High School Diploma -
Institute of Technology At Syracuse Central