Arieh Diaz De Leon
San Antonio,TX
Summary
Customer-focused professional with 7+ years of experience supporting mission-critical public safety operations and regulated technology environments. FAA Part 107 certified UAS operator with extensive hands-on experience using DroneSense software, including 420+ documented flight hours supporting real-world operations. Proven ability to onboard users, deliver technical training, and drive adoption of complex platforms. Business owner with a strong ownership mindset, operational discipline, and customer service focus.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Drone Operator
San Antonio Police Department
San Antonio, TX
02.2023 - Current
- Lead unmanned aerial system (UAS) operations supporting mission-critical public safety incidents and planned operations.
- Accumulated 420+ documented flight hours using DroneSense software, supporting live operations, training missions, and multi-agency coordination.
- Serve as Lead Instructor, onboarding and training new operators on UAS operations, software workflows, and compliance requirements.
- Deliver hands-on technical instruction, operational demonstrations, and post-mission debriefs to users with varying experience levels.
- Act as a liaison with surrounding agencies and stakeholders to promote adoption of drone technology and standardized workflows.
- Certified National Institute of Standards and Technology (NIST) Proctor.
Police Officer
San Antonio Police Department
San Antonio, TX
05.2018 - 02.2023
- Delivered frontline public safety services in fast-paced, high-pressure environments requiring sound judgment and clear communication.
- Successfully de-escalated complex incidents using crisis intervention, negotiation, and situational awareness.
- Served as Field Training Officer and TCOLE-certified instructor, mentoring and evaluating new officers.
- Built trust with internal teams and community stakeholders through professionalism and empathy.
- Recognized for consistent performance, accountability, and customer-service-oriented policing.
Owner/Operator
LionLike Enterprise LLC
San Antonio, TX
01.2021 - Current
- Founded and operate a private ATM services business providing reliable cash access and equipment uptime for local businesses.
- Build and maintain strong relationships with location partners, ensuring service reliability and trust.
- Manage end-to-end operations including weekly cash loading, reconciliation, forecasting, and reporting.
- Perform ATM troubleshooting, preventative maintenance, and repairs to minimize downtime and service interruptions.
- Maintain strict security, compliance, and operational best practices for cash handling and asset management.
Education
Bachelor of Arts - Criminal Justice
The University of Texas At San Antonio
San Antonio, TX12-2018
Skills
- Communication and coordination
- DFR Operations
- FAA Drone Regulations
- UAS Detection & Tactical Support
- Real-time decision making
- CAD Mobile Software
- AXON Evidence Management
- PIX4D Mapping
Certification
- FAA Part 107 Remote Pilot (4760876)
- TCOLE Certified Instructor (11/2023)
- National Institute of Standards and Technology (NIST) Certified Proctor
- Top Driving – Cadet Class 2018-B
- Top Firearms – Cadet Class 2018-B
- City Of San Antonio Customer Service Award 2023
ADDITIONAL
Fluent in Spanish
https://www.linkedin.com/in/ariehdiazdeleon
Timeline
Drone Operator
San Antonio Police Department
02.2023 - Current
Owner/Operator
LionLike Enterprise LLC
01.2021 - Current
Police Officer
San Antonio Police Department
05.2018 - 02.2023
Bachelor of Arts - Criminal Justice
The University of Texas At San Antonio