ARIEL ANTOINE
Hackensack,NJ
Summary
Dedicated Administrative Professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
Hackensack Meridian Health
Hackensack, NJ
03.2023 - Current
- Obtains patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answers patient assistance calls, assesses patient needs, and offers qualified support.
- Helps patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Maintains clean and safe environment to promote patient safety and comfort.
- Monitor and tracks important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collects and transports specimens to prepare for lab testing.
- Assists with feeding and monitoring intake to help patients achieve nutritional objectives.
- Support patient admissions, discharges, and transfers to promote team productivity.
- Supports needs of 12+ residents under short-term care.
Guest Service Representative
Hackensack University Medical Center
12.2020 - 05.2023
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Answered hospital phones with professionalism and directed calls appropriately.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Collaborated with team members to handle guest requirements
- Maintained high level knowledge of all hospital services offered to answer guest questions.
- Facilitated and coordinated transportation services for patients
Front Desk Administrative Assistant
EHE International
12.2018 - 03.2020
- Reliably welcomed guest and patients, immediately offered assistance by directing patients appointments and to changing rooms
- Collected patient and client documents and information upon referral. Transferring all incoming calls to appropriate departments or Physician
- Confirmed/ rescheduled next day appointments for in network and out of network patients
- Aided colleagues, managers, and customers through regular communication and assistance.
- Inventoried and ordered office supplies to maintain availability of products.
- Entered and maintained departmental records in company database.
- Coordinating post examination appointments between patients and affiliated medical facilities
Executive Assistant
Worth Magazine
05.2018 - 11.2018
- Provided Administrative support to CEO, President, Editor-in-Chief & Chief Content Officer, and team of Worth magazine
- Maintained heavy changing calendars; scheduling and meetings arrangements
- Documenting essential notes, actions, or interesting mentions during all staff meetings
- Transcribed meeting minutes to support business
- development and senior management
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Used advanced software to prepare documents, reports, and presentations.
- Prepared presentations, proposals and any required documents needed for client meetings
- Coordinated messenger service, mailing packages, client gifts and distributing team mail
Receptionist/Administrative Assistant
R2Net Inc
09.2016 - 03.2018
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Handled confidential and sensitive information with discretion and tact.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Organized and coordinated conferences and monthly meetings.
- Replenished office supplies and distributed office packages
- Filed appraisals to each designated order; Preparing orders to be transferred to the appropriate departments.
- Screened incoming mail and responded to telephone and email inquiries.
Education
LaGuardia Community College
Long Island City, New York, NY2012
Skills
- Microsoft Outlook
- Meeting Minutes
- Customer Service
- Information Confidentiality
- Appointment Scheduling Software
- Social Media Knowledge
- Excel Spreadsheets
- Manage Budgets
- Travel Accommodations
- Schedule Management
- Coordinate Events
- Mail Handling
Timeline
Patient Care Technician
Hackensack Meridian Health
03.2023 - Current
Guest Service Representative
Hackensack University Medical Center
12.2020 - 05.2023
Front Desk Administrative Assistant
EHE International
12.2018 - 03.2020
Executive Assistant
Worth Magazine
05.2018 - 11.2018
Receptionist/Administrative Assistant
R2Net Inc
09.2016 - 03.2018
LaGuardia Community College