Ariel Banks
Richardson,TX
Summary
Experienced with monitoring customer service interactions to ensure quality and compliance. Utilizes analytical skills to identify areas for improvement and implement effective solutions. Knowledge of customer service principles and techniques to enhance overall performance and satisfaction.
Overview
4
4
years of professional experience
Work History
Construction Materials Technician
ECS Limited
Carrollton, TX
10.2024 - 01.2025
- Enhanced project efficiency by conducting materials testing and analysis on construction sites.
- Enhanced project efficiency by conducting materials testing and analysis on construction sites.
- Promoted a safe working environment by adhering to established health and safety guidelines during all aspects of material handling, testing, and inspection processes.
Home Decor Sales Associate
Lowe's Home Improvement
McKinney, TX
07.2023 - 09.2024
- Maintained up-to-date knowledge of industry trends, allowing for the provision of relevant and stylish window treatment options to clients.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Developed strong rapport with customers and created a positive impression of the business.
Lead Supervisor
Goodwill Industries of Northeast Texas
McKinney, TX
06.2022 - 07.2023
- Opened and closed the location, and monitored shift changes to uphold successful operations strategies, and maximize business success.
- Managed cash handling procedures, maintaining accuracy in financial transactions, and minimizing discrepancies in daily reconciliations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Team Member
Goodwill Industries Of Arizona
Phoenix, AZ
01.2022 - 04.2022
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Performed cash, card, and check transactions to complete customer purchases.
Crew Member
Chipotle Mexican Grill
Plano, TX
11.2020 - 08.2021
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Processed orders on the POS system and accepted cash and charge payments.
Education
Associate degree - Liberal Arts
Collin County College
Allen, TX05-2025
Some College (No Degree) - Interior Design
Herberger Institute of Design And Arts, Arizona State University
Tempe, AZ01-2022
High School Diploma -
Hebron High School
Carrollton, TX05-2021
Skills
- Sales and customer service
- Teamwork and collaboration
- Time management
- Data collection
- Attention to detail
- Organization
Timeline
Construction Materials Technician
ECS Limited
10.2024 - 01.2025
Home Decor Sales Associate
Lowe's Home Improvement
07.2023 - 09.2024
Lead Supervisor
Goodwill Industries of Northeast Texas
06.2022 - 07.2023
Team Member
Goodwill Industries Of Arizona
01.2022 - 04.2022
Crew Member
Chipotle Mexican Grill
11.2020 - 08.2021
Associate degree - Liberal Arts
Collin County College
Some College (No Degree) - Interior Design
Herberger Institute of Design And Arts, Arizona State University
High School Diploma -
Hebron High School
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