Ariel Bickham
Lacombe,LA
Summary
I have extensive experience in caregiving and behavioral health, also Admissions Specialist in a Healthcare environment where I've honed my skills in empathy, communication, and patient support. My background includes working in various healthcare settings, providing compassionate and attentive care to individuals with diverse needs. Additionally, I have a strong foundation in the hospitality industry. I've worked as a bartender and cashier, excelling in customer service and handling high-pressure situations. My roles in fast food and fine dining restaurants have further developed my abilities in conflict resolution, ensuring customer satisfaction, and creating positive, memorable experiences for guests. This blend of healthcare and hospitality experience makes me well-equipped to handle a variety of roles that require exceptional attention, responsiveness, and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Admissions Specialist
Northlake Behavioral Health System
06.2021 - 09.2023
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
- Provided exceptional customer service by promptly addressing applicant inquiries and concerns via phone, email, or in-person visits.
- Completed admissions duties with timeliness and accuracy.
MHT
Northlake Behavioral System
05.2013 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
MHT
Becon Behavioral Health
12.2021 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Caregiver
United Cerebral Palsy of Greater New Orleans
08.2015 - 12.2017
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Caregiver
Self Employment
11.2006 - 06.2016
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Cashier
Walmart
02.2013 - 12.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Bartender
Club Nuvo
10.2003 - 12.2003
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Housekeeper
Holiday Inn Hotel Sandton
09.2000 - 09.2002
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Waitress
Thcfuncta Country Club
01.1999 - 03.2001
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
General Studies -
Covington High School
Covington, LASkills
1 Communication Skills: Being able to effectively communicate with patients, families, and healthcare professionals
2 Empathy and Compassion: Understanding and showing empathy towards patients' situations
3 Organizational Skills: Keeping patient records and admissions processes organized
4 Attention to Detail: Ensuring all patient information is accurately recorded
5 Problem-Solving Skills: Handling any issues or conflicts that arise during the admissions process
6 Knowledge of Behavioral Health: Understanding mental health conditions and treatments
7 Customer Service Skills: Providing excellent service and support to patients and their families
8 Multitasking: Managing multiple admissions and tasks at once
Timeline
MHT
Becon Behavioral Health
12.2021 - 09.2022
Admissions Specialist
Northlake Behavioral Health System
06.2021 - 09.2023
Caregiver
United Cerebral Palsy of Greater New Orleans
08.2015 - 12.2017
MHT
Northlake Behavioral System
05.2013 - 09.2023
Cashier
Walmart
02.2013 - 12.2014
Caregiver
Self Employment
11.2006 - 06.2016
Bartender
Club Nuvo
10.2003 - 12.2003
Housekeeper
Holiday Inn Hotel Sandton
09.2000 - 09.2002
Waitress
Thcfuncta Country Club
01.1999 - 03.2001
General Studies -
Covington High School
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