Ariel Bocanegra
Houston,TX
Summary
Dedicated Certified Medical Assistant with recent hands-on experience, eager to contribute to a dynamic medical team and enhance the operational efficiency of a medical clinic. Strong foundation in patient care, combined with 5 years of customer service expertise, ensures the delivery of high-quality and compassionate support to a diverse patient demographic. Committed to utilizing skills and knowledge to foster a positive healthcare environment and improve patient outcomes. Proficient in adapting to fast-paced settings while maintaining a focus on exceptional service and teamwork.
Overview
6
6
years of professional experience
Work History
Hotel Hospitality
Townplace by Marriott
04.2023 - 01.2025
- Designed processes to maintain inventory control and effectively navigate high-pressure situations.
- Managed guest interactions during check-in at a 400-room hotel, utilizing memorization of names and faces to deliver exceptional service throughout the stay.
Customer service
Slims Chicken
04.2020 - 01.2023
- Facilitated efficient service during peak periods, accommodating 80+ guests while maintaining quality standards.
- Cultivated a welcoming atmosphere through friendly interactions and a positive demeanor with every greeting.
Emmason Pediatric & Family Clinic
Dr.Emmanuel
Houston, TX
03.2026 - Current
- Experienced in using Practice Fusion to update patient charts, document visits, and manage medical records accurately.
- Familiar with Texas Medicaid & Healthcare Partnership (TMHP) insurance processes, including verifying patient coverage and assisting with insurance documentation.
- Skilled in administering injections to pediatric patients ages 6 months to 18 years, following proper safety and clinical protocols.
- Proficient in taking and recording vital signs for patients of all ages, including blood pressure, pulse, temperature, respirations, height, and weight.
- Strong communication skills with the ability to create a welcoming, comfortable environment for patients and help those who feel nervous or overwhelmed.
- Experienced assisting providers with patient examinations, preparing exam rooms, and supporting efficient patient care in a clinical setting.
Education
Certificate - Medical RNCMA
The College of Health Care Professions
Houston, TX05-2026
High School Diploma -
MacArthur Senior High School
05-2022
Skills
- OSHA/HIPAA COMPLIANCE
- CPR CERTIFIED
- Medical office procedures
- Medical lab procedures
- 12 lead EKG’s
- Vital signs
- Injections
- Experience in EMR
Timeline
Emmason Pediatric & Family Clinic
Dr.Emmanuel
03.2026 - Current
Hotel Hospitality
Townplace by Marriott
04.2023 - 01.2025
Customer service
Slims Chicken
04.2020 - 01.2023
Certificate - Medical RNCMA
The College of Health Care Professions
High School Diploma -
MacArthur Senior High School