Ariel Bromley
Executive Administrative Assistant
Chicago,IL
Summary
Enthusiastic and ambitious Sr. Administrative Assistant with over 10 years of experience. Strong history of providing top-notch customer service, clerical support, and operational assistance to support staff needs. Diplomatic communicator and self-motivated worker with decisive nature necessary to manage independent work.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Executive Administrative Assistant
Stage Factor
06.2023 - Current
- Developed standardized processes and protocols for business operations, with a focus on new business initiatives. This included organizing inquiries, documents, templates, and client communication standards to enhance efficiency.
- Oversaw Request for Proposal (RFP) responses by creating a repository of templates and assets to streamline proposal development.
- Acted as the primary point of contact for new business inquiries, building trust, and rapport while gathering requirements and managing client inquiries.
- Established and managed client budget trackers to ensure events remained within budgetary constraints.
- Handled all aspects of vendor contracts, fee negotiations, legal compliance, and billing procedures.
- Managed office supplies, appliances, and electronics to ensure smooth operations.
- Addressed incoming requests via phone and email, directing queries to relevant staff members as needed.
- Oversaw the collection and distribution of all mail and packages, as well as inventory management.
- Tracked and reported attendance for office and on-location staff members.
- Documented and maintained department procedures and company protocols to ensure consistency.
- Processed and monitored Accounts Payable/Accounts Receivable transactions accurately.
- Provided comprehensive customer service and support to the entire office.
- Assisted with social media content creation as required.
Sr. Administrative Assistant
TIAA
02.2022 - 06.2023
- Acted as the Senior Administrative Assistant for the Chief Marketing Strategy & Operations Office
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
- Expertly coordinated logistics for functions both within and outside of organization.
- Coordinated intensive domestic travel arrangements
- Oversaw calendars and scheduled meetings across multiple time zones
- Coordinated meetings in all formats (in person, audio, and visual), room setup, and catering
- Compiled and submitted expense reports
- Compiled a bi-weekly "wins" report for my supervisors Team Leads which would be part of an overall report sent to the CEO
- Collected and organized submissions for the quarterly newsletter
Sr. Administrative Assistant
NORC At The University Of Chicago
12.2019 - 02.2022
- Senior Administrative Assistant for the Chief Strategy Officer, her SVP level reports, and her entire department
- Primary back-up for the EA to the CEO
- Trained other Administrative Assistants
- Coordinated intensive domestic travel arrangements
- Oversaw calendars and scheduled meetings across multiple time zones
- Coordinated meetings in all formats (in person, audio, and visual), room setup, and catering
- Compiled and submitted expense reports and invoices
- Entered all new prospective projects into Cost Point, a project tracking and payment system
- Wrote announcements for the company Intranet detailing projects we’d won
- Searched for prospective projects and posted to the Business Development prospect feed
- Coordinated birthday celebrations for the department to promote employee appreciation
- Maintained calendar of upcoming professional development conferences
Administrative Assistant
NORC At The University Of Chicago
12.2016 - 12.2019
- Administrative Assistant for the SVP of Public Health
- Coordinated intensive domestic travel arrangements
- Oversaw calendars and scheduled meetings in all formats across multiple time zones
- Compiled and submitted expense reports and invoices
- Received Recognition Award in 2017 and 2018
Administrative Assistant / Accounts Receivable Representative
A1 Limousine
04.2006 - 08.2017
- Provided seasonal and full-time administrative assistance to the President and accounting department
- Financial responsibilities including purchasing and inventory management, cash drawer auditing, reconciling purchases with receipts, and collecting overdue payments
- Clerical duties such as data entry and filing
Education
B.A - Psychology
University of Rhode Island
Rhode, Island 09.2009 - 05.2012
Skills
Customer Service
Timeline
Executive Administrative Assistant
Stage Factor
06.2023 - Current
Sr. Administrative Assistant
TIAA
02.2022 - 06.2023
Sr. Administrative Assistant
NORC At The University Of Chicago
12.2019 - 02.2022
Administrative Assistant
NORC At The University Of Chicago
12.2016 - 12.2019
B.A - Psychology
University of Rhode Island
09.2009 - 05.2012
Administrative Assistant / Accounts Receivable Representative
A1 Limousine
04.2006 - 08.2017