Ariel Cammarata
NY,NY
Summary
Experienced healthcare professional with an emphasis on individualized compassionate care and highly accurate data. Bringing over 20 years of dedicated patient and client care knowledge. Seasoned in centralized high volume positions and able to achieve successful results working remotely due to an autonomous nature.
Overview
22
22
years of professional experience
Work History
Patient Liaison
Evolve Physical Therapy
12.2022 - Current
- Prompt EMR Schedule Management for 8+ DPTs.
- Improvement of Patient Engagement & compliance Metrics by 5%.
- Keap CRM Lead Generation and Consultation of New Patients.
- Triaging and Troubleshooting 100+ Daily Patient Calls.
- Creation and Implementation of a personalized Patient Intake Process reducing duplicate data and errors.
- Collection of co-payments, consultation of insurance benefits, and processing of billing-related documentation.
- Reduction of outstanding patient debt by $15,000.
- Maintained HIPAA Compliance across all platforms.
Office Manager
Century 21 Real Estate
10.2018 - 02.2020
- Oversaw Daily Operations and Procedures of boutique office.
- Maintained and Utilized Marketing Data to increase interest in new private listings.
- Created Online Sales Content with original copy written.
- Processed and Allocated Property Photos ensuring the highest quality images were utilized.
- Preparation of Contracts for prospective buyers reducing the amount of time waiting.
- Coordination of Property Viewings with brokers, agents, and clients ensuring an elevated experience.
- Creation of client rewards spreadsheet increasing foot traffic by 5% to the office.
Marketing & Clinical Care Coordinator
Behavioral Medicine Associates
09.2013 - 09.2018
- Creation of and distribution of custom marketing materials for the clinic.
- Accumed EMR Patient Scheduling services and triage for 40+ Satellite Offices throughout NYC + upstate NY.
- Analysis of location growth opportunities for satellite offices with market research creating new medical partnerships and convenient locations for patients to visit.
- Processing of Doctor/Client billing statements resulting in expedition of payroll.
- Provided Notary Public services resulting in a shorter turn around time for medical record requests.
- Confirmation of patient appointments, follow-ups, and referrals increasing patient compliance in all locations.
- Creation and Implementation of expedited referral response system.
Assistant Account Executive
Sky Advertising
01.2010 - 08.2013
- Liaised with clients to understand their marketing/advertising needs and create custom propositions.
- Submitted high definition photos for major publications.
- Presented creative work for approval or modification to clients ensuring their full satisfaction of the final advertisement.
- Devised campaigns that met the needs and budgets of clients reducing time spent before the ad is published by up to 1 week.
- Tailored customized Luxury real estate ads for major partnerships such as Sotheby's.
Administrative Assistant
Holy Family Rectory
04.2004 - 09.2010
- Received Funeral Arrangements from grieving families with sensitivity and accuracy.
- Coordinated details of funeral with local funeral homes to ensure all details and wishes of the family were respected. This included flowers, displays, and music requested.
- Managed financial records for the church including mass card sales, tithes, and various donations.
- Handled personal inquiries via phone and email by promptly routing communications and taking detailed messages.
- Assisted with training and onboarding of new employees.
- Facilitate sales of Mass Cards to parishioners.
- Maintenance of a rotating mass schedule for 6 priests.
Education
Bachelor of Science - Communication Arts
ST. JOHN'S UNIVERSITY
Queens, New York05.2013
Skills
- CRM & EMR/EHR Systems
- Office Administration
- Client & Patient Relations
- Marketing Coordination
- Scheduling & Operations
- Contract & Document Management
- Patient Intake
- Data Entry
Timeline
Patient Liaison
Evolve Physical Therapy
12.2022 - Current
Office Manager
Century 21 Real Estate
10.2018 - 02.2020
Marketing & Clinical Care Coordinator
Behavioral Medicine Associates
09.2013 - 09.2018
Assistant Account Executive
Sky Advertising
01.2010 - 08.2013
Administrative Assistant
Holy Family Rectory
04.2004 - 09.2010
Bachelor of Science - Communication Arts
ST. JOHN'S UNIVERSITY