Ariel Carr
Cleveland,TX
Summary
Dedicated airport operations professional with experience in airport security, regulatory compliance, emergency communications, and operational coordination. Skilled in radio communications, incident response, and maintaining safe, secure, and efficient airport operations while providing exceptional customer service.
Overview
13
13
years of professional experience
Work History
Terminal Operations Officer
City of Houston
Houston, TX
11.2025 - Current
- Monitor airport terminal and airside operations to ensure compliance with airport security policies, safety, procedures, and federal regulations.
- Operate two-way radio communication systems to coordinate daily operations, dispatch information, and respond to emergencies, suspicious activity, and operational incidents.
- Conducted routine patrols of terminal facilities, sterile areas, and secured zones, identifying and addressing safety hazards and security concerns.
- Respond to alarms, emergencies, medical incidents, security breaches, and customer service requests.
- Documented incidents, completed detailed reports, and maintained accurate records to ensure compliance with airport and law enforcement standards.
- Verified identification credentials and authorized access for employees, contractors, vendors, and visitors to enhance security in secured areas.
Landside Airport Operations Agent
City of Houston
03.2023 - Current
- Coordinated with airlines, security, ground transportation providers, and terminal services teams to facilitate efficient passenger flow and safety.
- Supervise landside activities including curbside management, parking, shuttle operations, terminal access control, and traffic flow.
- Monitored two-way radios, phones, and dispatch systems to coordinate terminal support, transportation, and emergency responses, ensuring seamless operations.
- Dispatch appropriate personnel to support medical emergencies, lost property, facility failures, or security issues.
- Ensured adherence to SOPs and airport safety protocols, maintaining operational integrity and compliance.
- Recorded shift logs detailing personnel activities and operational events., incident records, and activity reports.
Lead Pharmacy Technician
E.J. Walter Pharmacy
11.2013 - Current
- Coordinated with pharmacy staff to proactively resolve medication or prescription issues prior to dispatch.
- Communicated with patients, caregivers, and clinical staff about delivery status, delays, and special instructions to ensure clarity.
- Managed storage of temperature-sensitive medications during transport to ensure integrity. with proper storage procedures (e.g., refrigerated transport).
- Ensure medications are packaged and labeled correctly according to pharmacy standards and legal requirements.
- Maintained accurate delivery records, documenting recipient signatures, delivery times, and any issues to uphold accountability.
- Ensured compliance with HIPAA and other privacy regulations while handling patient information.
Storekeeper Materials Specialist
United Airlines
03.2021 - 04.2023
- Follow FAA, OSHA, and United Airlines regulations for the handling and storage of aircraft parts.
- Ensure proper documentation for regulated or sensitive materials (e.g., hazmat, life-limited parts).
- Inspect shipments for accuracy, damage, and compliance with shipping documents.
- Dispatched parts and tools to maintenance crews, aircraft gates, or hangars to ensure timely repairs.
- Coordinated with airline dispatch and maintenance control teams during irregular operations or emergencies to facilitate effective response.
- Tracked status of dispatched materials and updated systems to maintain accurate inventory records.
Education
Pharmacy
Texas Southern University
05-2004
Diploma -
Klein Forest High School
05-2001
Skills
- Airport operations management
- Operational coordination
- Emergency response coordination
- Incident response
- Regulatory compliance
- Safety management
- Security verification
Professional assets
Calm under pressure, quick-thinking, and highly skilled in critical communications, I bring a strong sense of responsibility and precision to my role as an Emergency Dispatcher. With a solid background in handling high-stakes situations, I excel at gathering vital information quickly, prioritizing emergency responses, and coordinating effectively with first responders. My talent lies in remaining composed during crises, multitasking across radio, phone, and dispatch systems, and making sound decisions that can directly impact the safety and outcome of every call
Timeline
Terminal Operations Officer
City of Houston
11.2025 - Current
Landside Airport Operations Agent
City of Houston
03.2023 - Current
Storekeeper Materials Specialist
United Airlines
03.2021 - 04.2023
Lead Pharmacy Technician
E.J. Walter Pharmacy
11.2013 - Current
Pharmacy
Texas Southern University
Diploma -
Klein Forest High School