Ariel Castro
Laurence Harbor
Summary
Reliable and upbeat Sales Professional successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
13
13
years of professional experience
Work History
Senior Sales Executive
Reliable Office Solutions
11.2023 - Current
- Create prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Record accurate and efficient records in customer database.
- Negotiate prices, terms of sales and service agreements.
- Increase territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visit customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Follow up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Monitor competitor activities to maintain competitive advantage.
- Attend trade shows and conferences regularly to increase brand visibility.
Sales Representative
Lynne’s Hyundai
05.2019 - 11.2023
- Identified client needs, built relationships and overcame objections to drive sales.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Exceeded sales goals, increased revenue and facilitated sales.
- Exceeded sales goals for several consecutive sales quarters.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Prepared purchased vehicles and completed final delivery checks.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
Security Operations Manager | Cyxtera
Securitas Security Services USA
05.2014 - 02.2018
- Recorded incident reports with detailed accounts of occurrences.
- Monitored property and investigated any areas of suspicion.
- Supervised grounds, employee entrances and exits and security officers on duty.
- Investigated incidents and wrote reports.
- Oversaw team of up to 4 security officers and managed administrative duties, including scheduling and performance evaluations.
- Identified, developed, implemented and maintained security protocols for organization.
- Submitted documentation for weekly payroll, managed schedules and enforced policies.
- Implemented surveillance cameras to investigate loss, fraud, theft and abuse by employees or visitors.
- Monitored video surveillance feed and system alerts for suspicious activity.
Security Supervisor
Securitas Security Services USA
05.2012 - 05.2014
- Worked flexible hours; night, weekend, and holiday shifts.
- Carried out day-day-day duties accurately and efficiently.
- Developed and reviewed specifications for design and construction of security systems.
- Monitored work of contractors in design, construction and startup phases of security systems.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Developed improved training methods with focus on public safety and officer awareness.
- Analyzed and investigated all incidents alongside functional management and security supervisors.
Education
Associates - Network And System Administration
Middlesex County College
Edison 12.2021
Skills
- Sales
- Sales Closing
- Policies and Procedures
- Lead prospecting
- Systems and software programs
- Problem solving strength
- Customer Relations
- Retention strategies
- Performance improvement
- Interpersonal communication skills
Timeline
Senior Sales Executive
Reliable Office Solutions
11.2023 - Current
Sales Representative
Lynne’s Hyundai
05.2019 - 11.2023
Security Operations Manager | Cyxtera
Securitas Security Services USA
05.2014 - 02.2018
Security Supervisor
Securitas Security Services USA
05.2012 - 05.2014
Associates - Network And System Administration
Middlesex County College
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