Ariel Colon

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
• Self-motivated, with a strong sense of personal responsibility.
• Optimized supply chain efficiency by consolidating orders from multiple vendors.

• Process incoming web invoices in timed period
• Transfer complete merchandise to customers and stores after assessing quality of merchandise
• Package and label items accordingly and ship
• Improved warehouse layout, leading to more efficient use of space and better accessibility of stored products.
• Enhanced warehouse efficiency by implementing effective organization and inventory control systems.

• Greet and assist customer needs
• Opening/closing store procedures
• Prepare and deliver bank deposits
• Delegate task to associates to deliver great customer experience
• Visual directive and maintenance of store
• Enforce Loss prevention by monitoring sales floor, associates and transactions
• Receive shipment and process transfers

• Accountable for admission ticket and wristband distribution
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Answered customer questions about hours and reservation
• Contributed to team success through effective communication and cooperation with coworkers and management.

• Greet and schedule appointments for patients
• Process health insurance and benefits
• Process and record patient payments
• Ensured timely billing processes for prompt payments while handling insurance claims accurately and professionally.
• Provide patients with potential insurance coverage
• Improved patient experience by answering inquiries promptly and providing accurate information on dental procedures.

• Responsible for booking appointments with clients
• Placing and answering telephone calls
• Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
• Making copies, and faxing documents
• Delivering documents to court room and post office in a timely manner
• Edited and proofread legal documents to verify accuracy.
• Prepared legal briefs, motions, and pleadings.

• Monitor sales and record daily/weekly sales
• Worked with training employees on register and daily need of store
• Maintained displays and mannequins
• Floor set updates as needed weekly

Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

• Improved customer satisfaction by addressing and resolving complaints promptly.

• Organized regular team meetings to discuss updates, challenges, accomplishments, ensuring open lines of communication throughout the group.
• Mentored junior staff members for professional growth and development
• Developed strong relationships with customers, leading to increased satisfaction levels and repeat business opportunities.
• Enhanced overall department performance with regular training sessions and skill development workshops.

• Worked in a small team to assist and train employees to deliver excellent customer service and maintain clean store appearance
• Review sales and record in computer nightly
• Prepped & designed cakes
• Balanced registers nightly and prepared bank deposit
• Worked on various computers and pos
• Maximized performance by monitoring daily activities and mentoring team members.