Ariel Ding
El Monte,CA
Summary
Talented Pre-Approval Team Lead with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills.
Overview
9
9
years of professional experience
Work History
Lending Advisor, Team Lead
Exceed Lending l
09.2019 - Current
- Led high-performing pre-approval team, overseeing day-to-day operations, mentoring team members, and ensuring strict adherence to mortgage guidelines
- Conducted thorough research on various wholesale lenders, meticulously comparing their programs to provide informed recommendations that align with clients' needs
- Demonstrated commitment to continuous learning by staying current with mortgage products and market trends
- Provided hands-on training and support to new Loan Officers, equipping them with comprehensive knowledge of conventional and non-QM loan guidelines
- Proactively engaged with underwriters to address intricate program-related issues, facilitating efficient solutions and contributing to smoother loan processing
- Leveraged bilingual skills in English and Chinese Mandarin to bridge communication gaps and enhance client experience
- Consistently exceeded sales targets by leveraging deep understanding of local real estate market and mortgage lending regulations
- Collaborated seamlessly with cross-functional teams, including underwriters and processors, to ensure streamlined loan processing and provide clients with timely updates
- Demonstrated proficiency in navigating and adhering to guidelines, ensuring accurate and compliant loan applications
- Advised clients on intricacies of mortgage products, guiding them through application process with clarity and expertise
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Explained different types of loans pertaining to client situations.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Directed and supervised team of 8 engaged in sales and customer service operations
Marketing Coordinator
World Journal
09.2014 - 03.2019
- Planned and executed internal and external marketing events.
- Reviewed analytics to identify opportunities for improvement and develop strategies to maximize results.
- Collaborated with cross-functional teams to promote brand consistency across all social media channels.
- Participated in brainstorming sessions to generate creative ideas for campaigns.
- Responded to inquiries and engaged with followers to build community and support customer engagement.
- Created content strategies for digital media.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Managed relationships with third-party vendors and suppliers to facilitate prompt delivery of services.
- Boosted brand awareness with target customer demographics with social, print, and email campaigns
Education
Bachelor of Arts - Digital Communications And Multimedia
Cal State Northridge
Northridge, CA05.2014
Skills
- Production Leadership
- Loan Evaluations
- Marketing Expertise
- Real Estate Lending Processes
- Pre-Approval Process
- Serve Customer Needs
- Loan Product Promotion
- Motivational Techniques
- Microsoft Office
- Underwriting Guidelines
- Business Opportunity Development
Timeline
Lending Advisor, Team Lead
Exceed Lending l
09.2019 - Current
Marketing Coordinator
World Journal
09.2014 - 03.2019
Bachelor of Arts - Digital Communications And Multimedia
Cal State Northridge