Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ariel Dryad

Springfield

Summary

Dynamic and results-driven professional with a proven track record at Dominos, excelling in customer satisfaction and efficient delivery management. Skilled in problem-solving and fostering strong relationships, I consistently optimized routes to reduce delivery times while maintaining a positive attitude and ensuring a high-quality customer experience.

Passionate and responsible Resident Assistant with proficiency in empowering individual self-sufficiency. Attentive care professional focusing on individuals' unique needs and comforts. Empathetic cultivator of safe and nurturing environment for building meaningful relationships with residents and families.

Communicative individual with strong understanding of dynamics of residence hall life to handle challenging situations with empathy and efficiency.

Overview

24
24
years of professional experience

Work History

Delivery Driver

Dominos
10.2023 - Current
  • Delivered packages to customer doorsteps and business offices
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Fostered strong relationships with customers, leading to increased loyalty and repeat business
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Telephone Fundraiser

OSPIRG
06.2001 - 05.2008
  • Adapted quickly to new scripts and fundraising campaigns, ensuring seamless transitions between different projects.
  • Increased donor engagement by utilizing persuasive communication techniques during fundraising calls.
  • Consistently met or exceeded daily performance metrics, contributing significantly to the overall success of the fundraising team.
  • Strengthened donor relationships, addressing concerns and providing relevant information about the organization''s initiatives.
  • Exceeded individual call quotas by maintaining a high level of productivity and focus throughout each shift.
  • Navigated sensitive situations with empathy, offering alternative solutions or referring callers to appropriate resources when necessary.
  • Boosted overall campaign success with personalized approaches to target various donor segments.

Education

High School Diploma -

Cleveland High School
Portland, OR
06-2000

Skills

  • Resident engagement
  • Teamwork and collaboration
  • Problem-solving
  • Team player
  • Relationship building
  • Emotional support
  • Diversity and inclusion
  • Resolution-oriented
  • Communication clarity
  • Residential support
  • Self-confident

Timeline

Delivery Driver

Dominos
10.2023 - Current

Telephone Fundraiser

OSPIRG
06.2001 - 05.2008

High School Diploma -

Cleveland High School

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