Ariel Dubrava

- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.

- Ensured efficient operation of office equipment such as printers, copiers, and fax machines.

- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.

- Processed invoices fo payment using accounting software applications.

- Entered data into spreadsheets using Microsoft Excel or other similar programs.

- Handled confidential documents in an organized fashion according to established protocol.

- Ensured compliance with banking regulations and procedures in daily operations.

- Provided a high level of customer service through friendly approach, relationship building, and patience.

- Conducted financial transactions such as deposits, withdrawals, wire transfers, loan payments and cashier's checks/money orders.

- Educated clients about the features and benefits of different types of banking products offered by the bank.

- Monitored accounts and assisted clients with suspicious activities or potential fraud cases.

- Performed data entry tasks into company systems for tracking purposes.

- Assigned files to Closer for further review.

- Reviewed insurance policies to ensure that the coverage and deductibles fit guideline state and federal regulations.

- Collaborated with insurance agents to ensure all information is accurate.

- Worked closely with the closing team to ensure all documents are reviewed promptly and accurately to prevent a delay in approval.

- Served as a primary resource to new hires.